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‎04-23-2017 05:33 PM - edited ‎04-23-2017 05:37 PM

HP Recommended
Product: XOT97PA#ABG
Operating System: Microsoft Windows 10 (64-bit)

Hi there

 

Just purchased a new HP computer

 

I keep getting error messages that the recovery drive (D: ) is full - it has only 5MB free of 12.6GB

 

It's been like that since turning it on for the first time

 

Any help would be appreciated as it seems a bit strange

 

Thanks

2 REPLIES 2

‎04-23-2017 05:37 PM

HP Recommended

Hi,

 

Please try the following is for Windows 8 but should be very similar to Windows 10:

 

    https://support.hp.com/us-en/document/c03737312

 

or please try

 

   http://www.easeus.com/partition-manager-software/free-up-recovery-disk-when-recovery-disk-is-full-in...

 

Regards.

BH
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‎04-23-2017 05:57 PM

HP Recommended

Thanks for the quick reply

 

Tried all the things mentioned in the articles but they didn't do anything

 

It's a brand new computer so I've added nothing into the recovery drive at all

 

I downloaded the EaseUS software but it wasn't able to free up any space on the recovery drive

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