Hi. I had to replace the sata hard drive because the original started failing. I carried out hdd tests as recommended (failed on both short and long DST checks). I recd a Hitachi travelstar 7 k1000 1Tb replacement hdd which I have now installed. I've followed the Hp guide for checking in bios that it is listed but I can't find it. I ran f2 diagnostics and it tests the new hdd fine and passes short and long DST tests. But the bios is still not seeing it. Any solutions would be greatly appreciated.
Also, I have the recovery media on a memory card (not stick) and not usb. Will this cause a problem when trying to recover?
Once you have it created, boot to it and run the hard disk diagnostics.
Plug a Windows 10 USB installer into an available USB port and boot to it. Once it starts choose your language > Click Next > Click on Repair your computer > click on Troubleshoot > Advanced Options > Command Prompt. Now type in commands as seen in the following image. If the disk is OK, it should now be seen in diskpart.
Plug in the USB flash drive and double click on the Windows media creator. Follow the prompts. Do not install just yet. Go to advanced options > command line. Type in Diskpart and press enter.
See the following image. If you do not see the drive in the list, then it is likely to have a problem and needs to be replaced with another. Try the list volume command as well. It will give you plenty of information about any installed drives if they are operating as they should. Exit diskpart by typing exit and pressing enter.