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- Orange screen of death

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11-08-2016 10:48 AM
Hi, last two days mainly when watching video I experience suddenly the screen of death of orange color. The laptop doesn't restart though I do hard reset. I can't say where is the problem. Probably it's something to do with video card. I have both Intel (R) HD Graphics 530 adapter the driver of which I just updated and also GeForce GTX 950M card whose drivers I regularlly update through the NVidia experience. Can it be any other problem? Recently after one of the BSODs I foolishly run reimage repaire program which is recommended throughout Internet and I'm afraid that it too messed with my hardware.
11-09-2016 04:37 PM
Hi@LeonidR,
Thanks for reaching out to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.
To have the best experience on HP forum, visit our HP Forums Guide to know more.
Red screen error on the PC. Is that right?
Thank you for sharing the issue details. I would like to help you.
I recommend you try the steps below and check if that finds any issue on the PC.
- Press Windows key + X, click Command Prompt (Admin).
- In the Command Prompt, type the following command, and then press ENTER:
sfc /scannow
Hope this helps. Let me know for more.
Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
11-13-2016 01:25 PM - edited 11-13-2016 01:26 PM
No, the color of the screen is orange not red and the message about the stop error was the same as in the blues screen of death. So far so good, I updated the driver of my internal video card through device manager and it seems that the problem was gone. Thanks anyway for your help
11-15-2016 02:09 PM
Hi@LeonidR,
I thank you for the reply.
Glad to hear that the issue got fixed. You may reach out for any help in future as well.
Hope this helps. Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
