• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Following is the detailed info of my system:

 

Product ID: A4A71AV
Serial Number: CND203KQQ4

PCI\VEN_10EC&DEV_8168&SUBSYS_17F8103C&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_17F8103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

 

I am facing issues with a PCI device driver not installed (Code28). I have installed all the chipset etc. drivers from the website but it still shows the same problem.

 

I am running Windows 7 64-bit Home Premium.

 

 

HP Recommended

Hi,

 

The hardware id is for the Realtek LAN driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55259.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

My apologies, I sent you the wrong ID's b4.

 

Following is the new one.

 

PCI\VEN_10EC&DEV_5209&SUBSYS_17F8103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_17F8103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

Also, could you please tell me how you figure out which ID it is mapped to?

 

I really appreciate your promptness and help!

HP Recommended

Hi,

 

No problem :generic:

 

The hardware id is for the Realtek Card Reader driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55258.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I have tried the same drivers you posted for several other people here, but when I try and run it, it says my computer doesn't meet the minimum requirements. Not sure what's going on?

 

PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.