PCI Simple Communications Controller

[Andagobe]

Hi!

I just installed windows 7 Enterprise in my Laptop HP G62-134CA,

everything went smooth and the computer looks like working good

.

When I check the device manager I notice:

     PCI Simple Communications Controller

             Device type.....Other devices

             Manufacture ......Unknown

             Location ......PCI bus 0.device 22.function 0

    Device Status

            Drivers for the device are not installed. (Code 28)

.

What should I do?

Any help will be greatly appreciated.

Tanks in advance.

David

[Vidya]

If you have PCI Simple Communications Control as an unrecognized device in device manager, it indicates that the modem drivers are missing. Your system comes with LSI High-Definition Audio (HDA) Modem for which the Driver for Microsoft Windows 7 can be downloaded from the following weblink:

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45229.exe

[Andagobe]

Vidya:

Thanks a lot for your pront response.

I download the  sp45229.exe file I reinstalled it again but, I’m very sorry to informe you that, my problem still subsists.

Thanks anyway.

Best regards

David

[Vidya]

1. Right-click the PCI Simple Communications Controller
2. Go to Details tab
3. Select the property as Hardware IDs
4. Please provide the value present there so that we can identify the correct driver needed for this device.

[Andagobe]

Vidya:

Here is the information about the PCI Simple Communications Controller:

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC­_0780

Thanks for your patience.

Best regards

David

[Vidya · Accepted solution]

Please download and install Intel Management Engine Interface Driver from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48617.exe

[Andagobe]

Vidya:

Problem solved!

HUUUUUUUUUUUUUURAH!

You fast and good.

Thanks a million.

Best regards

David

[outatowner]

does not respond to dx7300

[outatowner]

Hi Kudos

My apologise I sent the last reply incomplete

I have followed this message as I am trying to solve this problem on a dx7300 are you able to pont me to an update the may apply to this model

Thanks
Outatowner

[Vidya]

@outatowner
Your system comes with LSI (Agere) Systems Soft Modem and the Driver for Microsoft Windows Vista and Microsoft Windows 7 (32-bit) is available as download from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45608.exe