PCI Simple Communications Controller

[Hayito]

Hi there, I can not update my driver for this:

PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C&REV_04

PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

HP Probook 4720s Intel Core i7 M640

Thanks

[pepe999]

---

@Hayito wrote:

Hi there, I can not update my driver for this:

PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C&REV_04

PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

HP Probook 4720s Intel Core i7 M640

Thanks

---

Hi,

You need a chipset driver:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

or you can download the latest drivers from Intel:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20018&ProductFamily=Softw...

[Hayito]

Indeed it was updated but its still showing this error

1) Shown as unknown device

2) drivers for this device are not installed (Code 28)

[pepe999]

---

@Hayito wrote:

Indeed it was updated but its still showing this error

1) Shown as unknown device

2) drivers for this device are not installed (Code 28)

---

Try the Intel UPDATE INF utility. It will find the latest driver directly from Intel. 

[Paul_Tikkanen]

Hi:

You need this driver...

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=4145205&sp...

[Hayito]

Thanks, but I can not install that driver...

I got an error during installation, any other ideas?

[Hayito]

My bad!

Now the error goes to this driver info:

PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_1411103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

[Paul_Tikkanen]

Hi:

That is definitely the driver you need as I originally posted.

Here are the hardware ID's supported by that driver in the setup information file...

;--------- Manufacturer and Models Sections ----------------------------------

[Manufacturer]
%MfgName% = Intel, NTx86.6.0, NTx86.5.2, NTx86.5.1, NTamd64

[Intel.NTx86.6.0]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_3B64

[Intel.NTx86.5.2]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_3B64

[Intel.NTx86.5.1]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_3B64

[Intel.NTamd64]
; DisplayName               Section           DeviceId
%HECI_DeviceDesc%=HECI_DDI_x64, PCI\VEN_8086&DEV_3B64

So, I would try manually installing the driver.

Go to the device manager and click on the PCI Simple Comms Controller needing a driver.

Click on the driver tab. Click on Update Driver.  Select the Browse my computer for driver software and browse to the driver folder that was created when you ran the file.

That folder will be in C:\SWSetup\sp46693.

Make sure the Include Subfolders box is checked and see if the driver installs that way.

[Hayito]

As you said that is the driver, but I'm still receiving this error:

Windows found the driver software for the device, but an error was produced during install.

The name is already in use as name of service.

[Paul_Tikkanen]

Unfortunately, I don't know what you will be able to do about the problem.

You don't need the device anyway for home use.

Is AMT enabled in the BIOS?