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Tutor
Posts: 8
Member Since: ‎01-19-2016
Message 1 of 20 (4,968 Views)

PCI simple communications controller problem

Product Name: HP 350 G2 Notebook
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I have an HP 350 G2 Notebook and I'm on Windows 7 64 bit.. I can't get the download for the PCI simple communications controller, I tried many ways and it disappeared but another problem showed up which is Intel management engine interface.. Please help me.

Thanks..

Distinguished Professor
Posts: 2,360
Member Since: ‎12-09-2013
Message 2 of 20 (4,964 Views)

Re: PCI simple communications controller problem

Tutor
Posts: 8
Member Since: ‎01-19-2016
Message 3 of 20 (4,957 Views)

Re: PCI simple communications controller problem

Thank you very much but it didn't work.. It says :

windows cannot initialize the device driver for this hardware. (code 37)

Provost
Posts: 94,291
Member Since: ‎07-13-2010
Message 4 of 20 (4,948 Views)

Re: PCI simple communications controller problem

Hi:

 

Use the driver from the 450 G2...

 

ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69938.exe

 

Distinguished Professor
Posts: 2,360
Member Since: ‎12-09-2013
Message 5 of 20 (4,945 Views)

Re: PCI simple communications controller problem

 

 I can locate an HP 350 the G2 but ...  

 

Intel Management Engine Interface (MEI) Driver - Drivers

 

ftp://ftp.hp.com/%2F/pub/softpaq/sp70001-70500/sp70232.html

 


HARDWARE PRODUCT MODEL(S):
HP 340 G2 Notebook PC
HP 350 G2 Notebook PC

 

OPERATING SYSTEM(S):
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 8.1 64-bit Professional

Tutor
Posts: 8
Member Since: ‎01-19-2016
Message 6 of 20 (4,926 Views)

Re: PCI simple communications controller problem

Thanks a lot.. I've tried both downloads before but it didn't work also

Distinguished Professor
Posts: 2,360
Member Since: ‎12-09-2013
Message 7 of 20 (4,922 Views)

Re: PCI simple communications controller problem

Provost
Posts: 94,291
Member Since: ‎07-13-2010
Message 8 of 20 (4,915 Views)

Re: PCI simple communications controller problem

Hi:

 

Please post the hardware ID for the PCI simple communications controller, because I am pretty sure one of those drivers we posted for you should have worked.

 

To find the hardware ID, go to the device manager and click on the PCI Simple Communications Controller.

 

Then click on the Details tab at the top of the PCI Simple Communications Controller window.

 

Now you should see a Property drop down list and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

Tutor
Posts: 8
Member Since: ‎01-19-2016
Message 9 of 20 (4,908 Views)

Re: PCI simple communications controller problem

The PCI simple communications controller disappeared and got replaced by Intel Management Engine Interface but it's not identified either.. Here's what you told me to post but it's for Intel management engine interface :

PCI\VEN_8086&DEV_9CBA&SUBSYS_803B103C&REV_03

 

I really appreciate what you're doing for me.

Provost
Posts: 94,291
Member Since: ‎07-13-2010
Message 10 of 20 (4,903 Views)

Re: PCI simple communications controller problem

[ Edited ]

You're very welcome.

 

If you now see the Intel Management Engine interface device, and there is no ! mark next to it, then the driver has been successfully installed.

 

I downloaded and explored the driver file that Terminator posted (sp70232).

 

ftp://ftp.hp.com/pub/softpaq/sp70001-70500/sp70232.exe

 

It definitely contains driver support for the hardware ID you posted.  Here is a copy and paste of the driver setup information file.

 

[Intel.ntamd64.6.1]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8CBA

 

 

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