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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-08-2017 07:21 PM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 8 (64-bit)

I updated my Bios on laptop and now when I try to log onto laptop, it tells me password is incorrect. I know it is the correct password. 

4 REPLIES 4

‎03-09-2017 07:49 AM

HP Recommended

@dmreno0326

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

‎03-09-2017 06:21 PM

HP Recommended

Tried what you recommended and it did not work. Just kept saying wrong password. Any other ideas?

‎03-09-2017 06:36 PM

HP Recommended

@dmreno0326

 

So after 3  wrong passwords you did not receive any code???

 

Does it ask for a User Name???

 

REO

‎03-09-2017 07:29 PM

HP Recommended

No. It did not display code. It did not ask for username. Just to be clear, this is the initial logon just to get on the laptop. It shows my name and then I put in pin. It's this logon that is not working. Thanks so much for your help. Outside of throwing it out a window and buying a Mac, please let me know if you have any other recommendations. 

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