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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2012 02:12 AM

HP Recommended

Brilliant!!! worked perfect for me, saved me £65!!! thankyou!!!!

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‎01-04-2013 07:36 PM

HP Recommended

I have the same laptop, with the same problem. Im trying to figure it out now, reading through posts, tryin some of the things that work for other ppl.

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‎04-20-2013 04:59 PM

HP Recommended

Re: Pavilion Dv7, ( Plugged in, Charging ) but battery not charging

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‎04-23-2013 09:27 AM - edited ‎04-23-2013 09:28 AM

HP Recommended

Hello wilt,

 

I see that you are having a problem with the battery on your HP computer. I would like to help with this issue but I need some information.

 

Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.

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‎05-07-2013 07:27 PM

HP Recommended

Hey having this issue. Tried a bunch of things and it's still not working. Tried 2 batteries and 2 chargers. I have an HP Pavilion G6 PN:B3P86UA. This just started during Finals week and is causing me LOTS of problems. SO annoyed with this HP. Please help ASAP!

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‎05-09-2013 09:08 AM - last edited on ‎02-23-2017 06:21 PM by HP Administrator

HP Recommended

Hello cdhpineapple,

 

Please take a look at this document, and let me know if the troubleshooting steps help resolve your issue.


Good luck!

 

 

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‎05-29-2013 01:14 PM

HP Recommended

Hi guys...I find myself here because I have the same issue now. I updated the BIOS about a month ago and I really can not remember how long after the update the problem surfaced. I have followed many threads, but everything checks out fine with all the test/options/Device Manager/Support Assistant programs/procedures on my computer..no bad battery, new power adapter sent from HP. Computer works fine connected to A/C power, with bright LED indicating power, and obviously the computer works fine with no battery installed. To sum it up... I have a constant uncharging battery, amber light on computer indicating charging. Will not charge shut down or powered up. I can unplug the adapter, plug it back in, the LED changes from bright initial to amber...the icon for the battery will show a reciprocating bar indicating a charging condition, and after 20/30 seconds the icon becomes static, hover the mouse over the icon show the % of charge and will not move a1% up or down, no matter how long the computer stays plugged in. The icon states "xx% available, (pluged in and charging)" If I constantly unplug, plug in the adapter I can in fact charge the battery a % or so, but obviously, this is not the preferred method!

Dv7-6b75nr model

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‎06-05-2013 07:41 PM

HP Recommended

How were you able to do update the ?

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‎06-05-2013 07:41 PM

HP Recommended
how did you update the bios?
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‎06-06-2013 01:18 AM

HP Recommended

...go to web page for computer software updates....download and follow install instructions!

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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