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Johnymac
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Message 1 of 2
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Problem connecting to E-mail contacts

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Compaq15notebook PC/hp hp desk
Microsoft Windows 10 (64-bit)

      Hi

I wonder if anyone could help with my problem. I am elderly and not very tech savvy. It is something that has only recently  occured. For some reason when I am sending an E-mail and then I click on 'to' instead of opening up my contacts so that I can choose the recipient I am getting the following box:-

 

'Add contents to message' at the top then below this 3 headings as folows

 

Contacts/Groups/Search     and then below this

 

Group   (all contents)

 

There may be a simple explanation for this but I cannot get my contact list to show up as it has always previously done.

 

Many thanks in advance

 

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Johnymac

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you are not getting the contact list when you are trying to send an email.

Don’t worry, I’d love to assist you in this regard.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

  • I would like to know what application you are using to send emails (MS outlook, Windows mail or any other application)
  • What is the email address you are using? (Send this information in a private message)

Looking forward to your reply and you have a good day ahead.

Take care!

Cheers!

The_Fossette
I am an HP Employee

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