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- HP Community
- Archived Topics
- Notebooks Archive
- Re: Problem connecting to E-mail contacts

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03-27-2017 11:12 AM
Hi
I wonder if anyone could help with my problem. I am elderly and not very tech savvy. It is something that has only recently occured. For some reason when I am sending an E-mail and then I click on 'to' instead of opening up my contacts so that I can choose the recipient I am getting the following box:-
'Add contents to message' at the top then below this 3 headings as folows
Contacts/Groups/Search and then below this
Group (all contents)
There may be a simple explanation for this but I cannot get my contact list to show up as it has always previously done.
Many thanks in advance
03-28-2017 11:15 AM
Hi @Johnymac
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are not getting the contact list when you are trying to send an email.
Don’t worry, I’d love to assist you in this regard.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- I would like to know what application you are using to send emails (MS outlook, Windows mail or any other application)
- What is the email address you are using? (Send this information in a private message)
Looking forward to your reply and you have a good day ahead.
Take care!
Cheers!
The_Fossette
I am an HP Employee
