Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that you are unable to view the power options in control panel.
Don’t worry, I’d love to help!
This could be due to issues with certain system files on the computer. I would suggest you run SFC scan and check if it helps. System File Checker is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files.
Follow the steps:
a. Type “cmd” without quotes on the Start screen.
b. On the left pane, right-click on the “Command Prompt” and select “Run as Administrator”.
c. Type ‘sfc /scannow’ without quotes and hit Enter.
If the issue persists, I recommend you to perform a refresh on your computer. Follow the steps in the below link to perform a refresh.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
The_Fossette I am an HP Employee
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