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- Problem with Atheros AR9285 802.11b/g/n WiFi Adapter

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11-05-2013
09:41 AM
- last edited on
11-05-2013
09:55 AM
by
OrnahP
Greeting
I have the same problem. A few days ago my wifi adapter stopped working. it is connected but I can't turn it on. I tried everything listed on this forum, but nothing helped. I tried to install different drivers and nothing. I tried a lot of things and I do not know what to do. I am currently connected to the internet via cable, but often I need wifi.
My configuration:
HP Pavilion dv6 - 3020em, Serial number:[Personal Information Removed], Product number: WT632EA#BED,
Windows 8.1 Pro 64-bit
Description: Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter
Driver version: 10.0.0.263
BIOS version F.29
Thank you
Bye
11-06-2013 12:19 PM
Hi mikapmf. It doesn't appear that Windows 8.1 drivers are available on HP's driver page for your notebook. Have you found 8.1 drivers for your Qualcomm Atheros AR9285 802.11b/g/n WiFi Adapter?
TwoPointOh
I work on behalf of HP
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11-06-2013 05:13 PM
Unfortunately mikapmf, if uninstalling and reinstalling the Windows 8.0 driver are not working you will have to wait until Windows 8.1 drivers are available. The other option would be to recover back to Windows 8.0 until compatible drivers are available.
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
12-06-2013 01:19 AM
Hey guys, I am new here, but it seems I found a solution to the Atheros AR9285 lost connection every 5 - 30 min problem.
I have a HP Pavilion dv6 6030si Notebook PC running Windows 7 Home Premium 64-bit Service Pack 1 and had it for 2 years now. I have always had an issue with the connection dropped and very slow browsing speed. And after the new driver updates, done automatically by HP Assistant, it was so bad that every 2 min it loses the connection. I had a look at this solution, I drew my own conclusions and started playing with the settings:
http://www.intel.com/support/wireless/wlan/sb/CS-025393.htm
After going into the Advanced settings for the Atheros AR9285 adapter, I changed a setting:
On the Right of this value: 802.11b Preamble -> You will see a block -> Value: "Long and Short" I changed mine to "Long only"
Now this is my result:
I dont have full signal strenght anymore "5 white bars" I now have "4 white bars" but my internet connection doesn't get dropped anymore and, after having struggled with a very slow wifi connection for 2 years, all of a sudden my internet is incredibly fast, fast meaning, when opening web pages in my browsers, Firefox and IE 10.
So, my conclution: Play with the advanced settings of the Atheros AR9285 adapter and see what gives you the best results.
I dont have any wifi connection drops anymore and my browser has never opened up web pages as fast as it is opening them now. Pages used to just hang before they eventually open, but now it opens almost instantly. I have a 1Mb dsl line.
Good Luck, I hope I could help you guys by posting this.
12-10-2013 12:01 PM
Hello skulliton
If you could maybe explain what issues you are having are we can try to help.
Thank you for posting on the HP Forums. Have a great day!
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Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
12-10-2013 01:47 PM
It seems every couple of minutes or so the wifi adapter seems to lose connection. I have to troubleshoot it, it says it fixes an issue and then disconnects in the next couple minutes. Drivers are completely updated. I'm thinking it may be an issue with the adapter itself.
