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04-03-2017 05:41 AM - edited 04-03-2017 05:49 AM
I bought a hp pavilion 15-n032so for my son (who at the time was 14) in 2014, and just after a year it was so full of malware and viruses and god knows what, that he just put it down and bought a new one. Last week I picked it up again - I thought I could use it as a media player in the living room. But it was impossible to sort of clean it up or even make it act like it is supposed to do. So, I decided to format the hard drive and reinstall it with windows 7. But that seems impossible too. I get this message:
"A required CD/DVD drive device driver is missing. If you have a drive floppy disk, cd, dvd or usb flash drive please inset it now."
And there is no way around it. Anyone know whats happening and what to do? I read somwhere that this laptop was made just for windows 8, is that true?
04-03-2017 05:53 AM
As we have properly understood your issue you are facing issue in the reinstalling windows on hp pavilion 15-n032so:
Have something wrong with your Windows 8 system on HP laptop, you can restore it to the factory mode; Restore Windows 8 to early backup point; Reinstall Windows 8 system; Take your laptop to repair shop for repair;
Reinstall Windows 8 on HP laptop with a USB is very easy nowadays:
1. Create a Windows 8 USB installation disk with a Windows 8 USB install tool - Finalbooster
2. Set HP laptop to boot from the Windows 8 USB disk
3. Get to the Windows 8 installation program
Nitin singh guleria
04-03-2017 06:03 AM
Yeah, I forgot to say that it was initially installed with windows 8 - preinstalled. So, we don’t have any windows 8 dvds and, my son never made a recovery disk. I do have a Windows 7 dvd.
And thx for fast answer Nitin!
And, I’m not a big fan of win 8. Is it possible to install win 7 or even win 10?
04-03-2017 06:57 AM
Hi, @punk73 :
In order to install W7 on your notebook, you need to change a BIOS setting to disable secure boot.
W7 is not compatible with secure boot.
See this guide for how to change the setting.
Also, if you are installing W7 from a USB flash drive, you must insert the drive into the notebook's USB 2 port.
It will not work from a USB3 port.