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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

HP ProBook s-series

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Download and install the HP Hotkey Support from here.

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14 REPLIES 14
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Hi,
Please write your notebook product name, which system are you using and country of purchase.

Resource:
How to Locate the Notebook product name

 

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HP Recommended

HP ProBook 4530s

Windows 7 Home Premium

United States

HP Recommended

Download and install the HP Hotkey Support from here.

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HP Recommended

hello i am happy that you set this program to help hp users.

well my computer is Hp probook S-series 4530s and it is still new just new. but its having problems that QLB Controller has stopped working and CASLExec has stopped working. so please help me its saying to find solution online but when i do it can't find one.

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My  problem is that a message pops up with QLB controller has stopped working.., which is something that I have tried to resolve myself to no avail! Could someone give me a simple resolution to the problem, if there is one!

 

 

Thank you,

aperrin

 

HP Recommended

Hello aperrin.  I understand your HP Quick Launch application is giving you the "has stopped working" error.

You said that you've tried resolving the issue yourself.  Would you mind letting me know what steps you've taken?  This will help me avoid duplicating steps.

First, I think uninstall/reinstalling the application is a good place to start.  Try the following.

  1. Click Start, type "Uninstall a program," and press Enter.
  2. When the list loads locate "HP Quick Launch" and right click it.  Select either uninstall or remove.
  3. Once it is removed reboot your notebook to verify that the error is gone.
  4. Download and install this version of the HP Quick Launch software.
  5. Once the installation is complete reboot the notebook one more time to verify whether the issue returns.


I will keep an eye out for your reply.  I hope you have a great day!

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HP Recommended

Hello,

 

I am having the same problem with an error message "QLB Controller has stopped working"! I tried the steps mentioned by you to install the HP Quick Launch and reboot. But nothing works for me! Still having the same error!! Please help me out of this problem. I am using the HP 4530s laptop.

 

Thanks!

 

 

Sincerely,

Golam Mohiuddin

HP Recommended

@GolamMohiuddin

 

Hi,

 

Which system are you using?

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Its Windows 7 (32 bit)

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