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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2012 02:00 PM

HP Recommended

HP ProBook s-series

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2012 03:02 PM

HP Recommended

Download and install the HP Hotkey Support from here.

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View solution in original post

14 REPLIES 14

‎08-03-2012 02:28 PM - last edited on ‎02-21-2017 09:59 PM by HP Administrator

HP Recommended

Hi,
Please write your notebook product name, which system are you using and country of purchase.

Resource:
How to Locate the Notebook product name

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

‎08-03-2012 02:57 PM

HP Recommended

HP ProBook 4530s

Windows 7 Home Premium

United States

‎08-03-2012 03:02 PM

HP Recommended

Download and install the HP Hotkey Support from here.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

‎12-25-2012 02:30 PM

HP Recommended

hello i am happy that you set this program to help hp users.

well my computer is Hp probook S-series 4530s and it is still new just new. but its having problems that QLB Controller has stopped working and CASLExec has stopped working. so please help me its saying to find solution online but when i do it can't find one.

‎01-22-2013 09:24 AM

HP Recommended

My  problem is that a message pops up with QLB controller has stopped working.., which is something that I have tried to resolve myself to no avail! Could someone give me a simple resolution to the problem, if there is one!

 

 

Thank you,

aperrin

 

‎02-15-2013 10:03 AM - edited ‎02-15-2013 10:07 AM

HP Recommended

Hello aperrin.  I understand your HP Quick Launch application is giving you the "has stopped working" error.

You said that you've tried resolving the issue yourself.  Would you mind letting me know what steps you've taken?  This will help me avoid duplicating steps.

First, I think uninstall/reinstalling the application is a good place to start.  Try the following.

  1. Click Start, type "Uninstall a program," and press Enter.
  2. When the list loads locate "HP Quick Launch" and right click it.  Select either uninstall or remove.
  3. Once it is removed reboot your notebook to verify that the error is gone.
  4. Download and install this version of the HP Quick Launch software.
  5. Once the installation is complete reboot the notebook one more time to verify whether the issue returns.


I will keep an eye out for your reply.  I hope you have a great day!

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‎06-13-2013 10:02 AM

HP Recommended

Hello,

 

I am having the same problem with an error message "QLB Controller has stopped working"! I tried the steps mentioned by you to install the HP Quick Launch and reboot. But nothing works for me! Still having the same error!! Please help me out of this problem. I am using the HP 4530s laptop.

 

Thanks!

 

 

Sincerely,

Golam Mohiuddin

‎06-13-2013 10:46 AM

HP Recommended

@GolamMohiuddin

 

Hi,

 

Which system are you using?

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‎06-13-2013 11:26 AM

HP Recommended

Its Windows 7 (32 bit)

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