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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-06-2015 07:21 PM

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still the same result. after i tried to connect it still says cannot connect. then when i refresh all of my network are gone. what the hell is going on!

‎01-06-2015 07:30 PM

HP Recommended

i havn't tried the second option. i try it later.

Tags (1)

‎01-06-2015 07:39 PM

HP Recommended

another question sir. when uninstalling bluetooth and wlan do i check delete installer? also, after i download the 2nd option i just restart? no need to do anything?

Tags (1)

‎01-06-2015 09:10 PM - last edited on ‎04-20-2017 04:04 PM by Retired

HP Recommended

Larxs


Don't delete the driver, only Uninstall.
In second option, install the driver from the link. Start, then install Bluetooth driver. Restart system.

Check.

If nothing works, only suggestion left is follow this HP document:
https://support.hp.com/us-en/document/c05207063

Regards

Visruth

‎01-08-2015 06:05 PM

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will be trying it later... thanks for the reply....

‎01-09-2015 12:18 AM

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You're welcome.

‎08-11-2015 05:44 PM

HP Recommended

I got similiar issue, but using Windows 10, ran both files and network connectivity returned

 

Thanks

‎11-12-2015 12:11 PM

HP Recommended

I got same issue. I am using windows 8.1, and it is so hard to connect to wifi network even when I am standing behind the router. I need to switch the airplane mode on an then turn it on again just to restart my wifi, I maybe need to do it for over 10 times before it gets connected. But now, I am really frustated that I have been doing that thing for almost 2 hours and I still cannot connect to the wifi. What is the problem with this, the driver? the hardware?

‎02-29-2016 07:55 AM

HP Recommended

Help!!! I have an HP 14, almost new, it came with ubuntu which i don't know how to use, so I put windows 10 on it, everything works, except the wifi! I have tried with 5 drivers, includin the 5.0.57.0 but it just don't work, it can see the wireless networks but can't connect to any of them, sometimes it work if I diseble it and then enable it manually, but that's not a solution, besides that it only works sometimes, it's getting me crazy, please help!

‎04-15-2016 06:58 AM

HP Recommended

I have a HP 350 G1, with same problem. I can't connect any wireless network if my laptop is a few feet far from the router. The laptop is still on warranty, i'm sure it's a hardware failure of the Ralink RT3290 adaptor, so i'll call HP for the repair

 

 

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