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05-28-2017 03:08 PM
Try these revised instructions and driver...
Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.
When this has completed, restart the notebook.
When you are at the Windows desktop, download and install this version of the HP 3D DriveGuard software at the link below, and restart the PC.
05-28-2017 07:06 PM
You can see if reinstalling the driver I posted will completely work now.
This is what the driver/software does...
This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.