Recovery error

[Tanaya013]

Hi, I bought  a new HP laptop from yesterday., and immediately took ran the Recovery Media Creation (after the initial setup). I am getting an error when trying to use DVD-R media that states "We are experiencing errors in recovery media creation. Please try again.”

Has anyone else experienced this? Any help/suggestions would be greatly appreciated

[WAWood]

@Tanaya013

Hello;

Allow me to welcome you to the HP forums!

My suggestion is you consider using a third-party solution known as Macrium Reflect (MR).

I prefer to use third-party recovery solutions for the following reasons:
1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.
2) More media options -- can create media in DVD, USB stick, or external drive format
3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders
4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or restore from there -- when Windows will not boot

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive, USB or DVDs stick in only a few minutes.

Good Luck

[wb2001]

@Tanaya013,

Have you tried DVD+R media?   HP has always recommended DVD+R media.

[Tanaya013]

Hi. Yeah. I have tried but.. After burning up to 91% to disk it says we are facing some error .

[Tanaya013]

I tried changing startup options in msconfig.
But after doing this, my laptop became extremely slow. I thought to undo startup options, back to what was before, but the msconfig window is just not opening.