cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Tanaya013
New member
3 2 0 0
Message 1 of 5
129
Flag Post

Recovery error

HP Recommended
HP AY543TU
Microsoft Windows 10 (64-bit)

Hi, I bought  a new HP laptop from yesterday., and immediately took ran the Recovery Media Creation (after the initial setup). I am getting an error when trying to use DVD-R media that states "We are experiencing errors in recovery media creation. Please try again.

Has anyone else experienced this? Any help/suggestions would be greatly appreciated

0 Kudos
4 REPLIES 4
WAWood
Level 16
Level 16
30,386 30,293 2,765 6,694
Message 2 of 5
Flag Post
HP Recommended

@Tanaya013

 

Hello;

Allow me to welcome you to the HP forums!

 

My suggestion is you consider using a third-party solution known as Macrium Reflect (MR).

I prefer to use third-party recovery solutions for the following reasons:
1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.
2) More media options -- can create media in DVD, USB stick, or external drive format
3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders
4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or restore from there -- when Windows will not boot

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore. Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive, USB or DVDs stick in only a few minutes.

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
wb2001
Level 15
Level 15
12,842 12,635 1,770 4,997
Message 3 of 5
Flag Post
HP Recommended

@Tanaya013,

Have you tried DVD+R media?   HP has always recommended DVD+R media.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Tanaya013
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended
Hi. Yeah. I have tried but.. After burning up to 91% to disk it says we are facing some error .
0 Kudos
Tanaya013
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended
I tried changing startup options in msconfig.
But after doing this, my laptop became extremely slow. I thought to undo startup options, back to what was before, but the msconfig window is just not opening.
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation