• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 12:00 PM

HP Recommended
Product: HP 15-f023wm
Operating System: Microsoft Windows 10 (64-bit)

Turn computer on and screen display:  Boot device not found (reconfigured boot device to Internal DVD drive).    Have Win 10 disk in CD drive which is what was on computer when crashed.  Computer doesn't seem to be recognizing the drive.  Ran diagnostics on memory and HD and both passed.  What do I do now?

4 REPLIES 4

‎03-14-2017 01:24 PM - edited ‎03-14-2017 01:25 PM

HP Recommended

Regardless of BIOS settings most HP laptops look at Hdd as first boot device. Immediately after powering on start tapping Esc key. F9 Boot option should be a choice. Tap F9, use arrow key to highlight/select CD/DVD drive- then Tap Enter key.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎03-14-2017 02:44 PM

HP Recommended

Boot device not recognized no matter what order the boot options are set.

‎03-14-2017 02:47 PM

HP Recommended

Keeps saying there is no OS on HD!

‎03-14-2017 03:04 PM

HP Recommended

Disable Secure Boot and enable Legacy boot in BIOS:

http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/7137590/model/7484025/document/c0434642...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.