cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
eknotts1
New member
4 2 0 0
Message 1 of 8
2,705
Flag Post

Reset BIOS/CMOS password

HP Recommended
HP TouchSmart Elite 7320

I need to reset the BIOS password for a 

HP TouchSmart Elite 7320

Product Number: XZ897UT#ABA

Should this require moving jumpers or some strange code (password)?

7 REPLIES 7
REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 2 of 8
Flag Post
HP Recommended

@eknotts1

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

Was this reply helpful? Yes No
eknotts1
Author
New member
4 2 0 0
Message 3 of 8
Flag Post
HP Recommended

The system does not post any code, it starts loading the OS. And for clarification, this is the "Setup Password" that needs to be reset. So I can go in and change the Boot Order.

Was this reply helpful? Yes No
REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 4 of 8
Flag Post
HP Recommended

@eknotts1

 

HP TouchSmart Elite 7320 All-in-One PC - 2. Service Procedure Videos

 

https://h20574.www2.hp.com/results.htm?SID=5154823&MEID=A442484F-F941-4B8A-A69A-CB6B89FCDACE

 

You will need to get to the CMOS/PASSWORD jumpers.

 

Move them both to the other side and power on for just a second.

 

Move the jumpers back to their original position.

 

REO

Was this reply helpful? Yes No
eknotts1
Author
New member
4 2 0 0
Message 5 of 8
Flag Post
HP Recommended

This is a picture of the jumpers on my motherboard. I moved them both and powered up, shut down and placed them back in their original position. No change in the password.Jumpers.jpg

Was this reply helpful? Yes No
REO51ST
Level 16
25,082 24,178 3,568 8,040
Message 6 of 8
Flag Post
HP Recommended

@eknotts1

 

I wish they would have used reset switches???

 

The jumpers are the worst.

 

They do not stick to just one method.

 

I would try to just remove the jumpers and power-on for a sec.

 

Take both out and try putting one on the left side.

 

It may just take trying every combination.

 

REO

 

Was this reply helpful? Yes No
JerNich
New member
1 1 0 0
Message 7 of 8
Flag Post
HP Recommended

Was this issue ever resolved? I had the exact same issue and solved it.

Was this reply helpful? Yes No
dreamstretch
New member
1 1 0 0
Message 8 of 8
Flag Post
HP Recommended

This worked: Taking off both jumpers, putting the bottom one back on one space to the left and powering on.

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation