Reset bios password on HP zbook 15

[chneijens]

I need to reset the bios password on my HP Zbook 15.

Can you help me out please?

[REO51ST]

@chneijens

When asked for the password just hit enter 3 times.

Post any code you receive.

REO

[chneijens]

Hi 

No codes are shown.

Just the message "System Locked. Press the power button to restart te system"

[REO51ST]

@chneijens

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Chat >> https://support.hp.com/us-en/contact-hp

When talking to the HP rep ask them to escalate your service request.

REO

[aa232323]

I have the same problem. I phoned contact support, and i am told that they are no longer sending SMC.bin files, but replacing motherboard. Is that true? if so, it is very dissapointing.

Thanks