I need to reset the bios password on my HP Zbook 15.
Can you help me out please?
When asked for the password just hit enter 3 times.
Post any code you receive.
No codes are shown.
Just the message "System Locked. Press the power button to restart te system"
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Chat >> https://support.hp.com/us-en/contact-hp
When talking to the HP rep ask them to escalate your service request.
I have the same problem. I phoned contact support, and i am told that they are no longer sending SMC.bin files, but replacing motherboard. Is that true? if so, it is very dissapointing.
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