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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
chneijens
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Message 1 of 5
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Reset bios password on HP zbook 15

HP Recommended
HP Zbook 15
Microsoft Windows 7 (64-bit)

I need to reset the bios password on my HP Zbook 15.

Can you help me out please?

4 REPLIES 4
REO51ST
Level 16
25,082 10,432 3,569 8,390
Message 2 of 5
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@chneijens

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

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chneijens
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Message 3 of 5
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Hi 

 

No codes are shown.

 

Just the message "System Locked. Press the power button to restart te system"

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REO51ST
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25,082 10,432 3,569 8,390
Message 4 of 5
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@chneijens

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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aa232323
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I have the same problem. I phoned contact support, and i am told that they are no longer sending SMC.bin files, but replacing motherboard. Is that true? if so, it is very dissapointing.

Thanks

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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