• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
w2x30ea
Microsoft Windows 10 (64-bit)

Hello,


I pressed the button by mistake in the command manager and everything was deleted from the hard drive, even the Recovery.

 the hard drive came back as if it came from the factory,
I want to help and send me Recovery fill please .

greetings to you all

 

Ismail Othman

3 REPLIES 3
HP Recommended
Hi Ismail,


If you formatted hard drive and not able to boot into Windows, then you can:

Either you've to Order HP Recovery USB directly from HP support specific for your model, to factory reset.
https://support.hp.com/rs-en/document/c05123942

Phone assist:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

https://support.hp.com/us-en/document/bph07143

Or you can do a clean install of Windows 10 Home 64 bit by creating UEFI bootable Windows installation USB using Microsoft Windows media creation tool:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be automatically activated after installation while connected to internet

Additional drivers from here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...


Regards

Visruth
HP Recommended

Thank you so much for the good answer, I know these things but I need the original  Recovery file for my Laptop.

HP Recommended


Only option to get it back is to order HP Recovery USB directly from HP technical support, unless you've already created HP Recovery USB using HP Recovery Manager just after initial setup of this notebook first time.

You could phone them up and see.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.