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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I did the same without joy

HP Recommended

@clusie

 

Go to:

Control Panel -> Device Manager

Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next reply. This way I will be able to find out which driver you need.

Below you've got example how to do it:

464i329EA20FEFCDC76A
466i652BE51C12165A92
467iC2AEC23384DE4519

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

for some reason, I can't paste in this section, only in the subject line. 

I have pasted the info you asked for there.

 

Kind Regards

 

Ann

HP Recommended

Hi, Ann:

 

The hardware ID you posted is for HP integrated bluetooth device that needs a driver.

 

This is not going to get the digital media slot to work however.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

You can try this card reader driver and see if that works for you.

 

 http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75456-1&cc=us&dlc=en&lc=en&...=

 

Best Regards,

 

Paul

HP Recommended

Hi Paul,

 

well I tried that & it still isn't working.

 

Kind Regards

 

Ann

HP Recommended

Hi, Ann:

 

Did the bluetooth driver remove the unknown device in your device manager, or is it still there?

 

Regards,

 

Paul

HP Recommended

Hi,

No it didn't remove it, but I'm not sure if the unknow device is my wifi mouse. 

HP Recommended

This worked great for me !!

 

I went into Device Manager

Uninstalled the SDA Standard Compliant SD Host Controller

Rescanned for Hardware changes

 

It found the controller.

It said it could not find a suitable driver & prompted me to download from the manufactures site.

I downloaded it (saved it)

Then ran it

 

VOILA...!! The Smart Card works now too !!  🙂

 

BTW,

I have a NC6400 running Windows 7 Professional 64-bit.

HP Recommended
HP Recommended

Hi, I tried everything that you suggested but it did not work for me.  I ended up using systems restore & that has done the trick.  Thank you to all who tried to help me with this problem

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