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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Hello yousefkatino. I understand you are experiencing issues with your memory card reader. Please follow the troubleshooting in this document about troubleshooting memory card readers in Windows 8: http://support.hp.com/us-en/document/c03453319

 

Please respond as soon as possible with the results of your troubleshooting. If you are unable to resolve the issue, the hardware is likely faulty. If so, please contact HP at the correct support number, based on your region, here: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

If you are unsure of your warranty status, you can check here: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1383763792097.876444892.199480...
 

Mario

I worked on behalf of HP.
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I'm Not sure what it is I should be deleating from the device Mangr.

HP Recommended

I think AttackofZaq was referring to the entries you listed in your original question that he responded to.

 

"Looks like in the divice mngr. it is listed as:

PCMCIA Adapter

      Texas Instruments PCIxx21 Cardbus Controller

PCMCIA and Flash memory devices

      Texas Instruments PCIxx21 Integrated Flash Media Controller"

 

Specifically the 2 entries starting with 'Texas Instruments"

 

TwoPointOh
I work on behalf of HP

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Hello,

My card reader isn't working at all and I cannot even find it under device manager.

 

I have a G62 notebook, product number XH066UA#ABA and running Windows 7 x64 with service pack 1.

 

Please help me. 

HP Recommended

Hi Gabrod1_86,

 

I understand your card reader is not working correctly on your HP G62-340US Notebook. Here is a document to download the drivers for the device.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-87386-1&cc=us&dlc=en&lc=en&...

 

Here is a document on troubleshooting memory card readers.

 

http://support.hp.com/us-en/document/c01564223

 

Hope this helps.

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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So I installed the software and still nothing. I am wondering if it's because when my memory card won't fit/go in correctly to the slot. It still sticks out. It has been a while since I used it and I can't remember if it went in all the way and then clicked like in my camera or if did just stick out. Please let me know and if possible what I can do. I looked at the troubleshooting page and it wasn't very helpful either.

 

Gaby

HP Recommended

Hey Gabrod1_86,

 

Not all the HP computers include the same memory card reader. Check the specifications for your computer to know what kind of memory cards it reads.

 

http://support.hp.com/us-en/document/c00068354

 

The SD card does not fit in flush as you need to remove it after its read or finished with.

 

Hope that helps.

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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help me

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Hello Paul,

I had HP laptop 15-R014TX with windows 8.1 and the same problem..:catsad: which software (Card driver) i have to install? Plese tell me.

Regards

HP Recommended

 

I have an HP laptop model 15-r013ca

Originally came with windows 8  now have windows 10....unable to get the memory card reader working. This is the first time I have tried.

In advance thank you

Onekev

 

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