• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
No, there remains no official solution nor response from HP.
HP Recommended
They should at least talk to us in the thread 😡😡😡
HP Recommended

Hey all I had the same problem too so i decided to revert back to Windows 8.1. After reverting back to Windows 8.1, I again updated to Windows 10 and this time I did not come across this problem. Been 2 days since I updated and my HP is running smoothly without any shutdown/sleep problem. I hope it solves the issue for others too.

HP Recommended

OK boys, the solution has been found, please read my response here. Spread the word!!!!

HP Recommended
That solution has been tried many times by others. No joy reported by all.
HP Recommended
I found a solution...

Go back to our previous version whilst we still have a get out of jail card!!! One look ar the Microsoft community boards shows Windows 10 is full of bugs.

For some reanon; i could only extend mu reservation for 3 days; and thereafter it automatically
HP Recommended
Upgraded.

BOTH Windows 10 and HP who advised my computer was ready and therefore accountable
HP Recommended

@re4med wrote:
That solution has been tried many times by others. No joy reported by all.

Correct.

HP Recommended

My Pavilion laptop won't shut down in windows 10 ... tried all sorts to fix it!  No luck.  Am using long press on starter button to switch it off but worried it is not much good for my machine that way (as well as annoyingly slow).  Very interested to see that others a finding exactly the same problem to shut down or sleep. 

 

This must be fixed by HP asap

HP Recommended

@Brandi_Snap wrote:

My Pavilion laptop won't shut down in windows 10 ... tried all sorts to fix it!  No luck.  Am using long press on starter button to switch it off but worried it is not much good for my machine that way (as well as annoyingly slow).  Very interested to see that others a finding exactly the same problem to shut down or sleep. 

 

This must be fixed by HP asap


Welcome to the party.....

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.