[SOLVED] Windows 10 - Laptop won't go into sleep mode

[fasst]

Sleep mode works, finally 🙂

At least on my Windows 10 Elitebook 840 G1 upgraded from Win8.1.

This morning I got an upgrade om Windows update and the Intel HD Graphics card. They reverted the driver back to 10.18.15.4248 with the date  of 29.06.2015.

That didn't solved the problem alone. Same symptoms as before. But then I changed the the powerplan and the hybrid sleep mode to Yes on both battery and netpower. 

And closing the lid, and fn-F3 buttons works 🙂 Wakes up from sleep mode, fast.

PS. For those who have problems with the Synaptic Fingerprint driver it also works with Windows Hello, or Simplepass.

With the Synaptic FP Sensor (WBF) (PID=003f) and Simplepass ver. 8.00.57 Simplepass  works.

If I uninstall Simplepass Windows Hello biometric aslo works.

[Lee_K_00]

Come back tomorrow and tell me it's still working then. I've tried every fix on here but they never last longer than a day!

[fasst]

I stay positive :), and create a system image on this updated Win10 installation before I try the same driver and powerplan-setting from a clean install system image of Win10.

I will report back.

[exliko]

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@Michaël wrote:

I won't go back to Windows 8.1, so I've created a bootable Linux usb. When I want to shut down my computer while running Windows 10, I go to the settings, update and restore, system restore reboot with advanced options, start with device, usb device and I start the Linux usb. It's ubuntu so I can try it without making modifications to my device. When ubuntu is started I shut down the OS (right above corner) and the pc shuts down correctly. It's a weird thing to do, but I don't have to press the power butten for 5 seconds anymore... Make sure that your hard drive with windows 10 is the first boot device, so when you boot and the usb is still present you boot Windows 10 and not the usb.

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Why you did that? Just restart your laptop, as soon as it enter the login screen click the shutdown button. 

[Michaël]

haha so that also works? xD

[anmolrawat]

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@alodo wrote:

I tried to revert back to 8.1.  First I had to delete an account I had created, then it made it all the way through.  Now I get the login screen and type in my password and it does nothing.  Sometimes it goes to a blue screen and looks like it is going to load then the it just goes right back to the login screen.  Sometimes it doesn't even do that it just does nothing.  I type in the passord and hit enter or click on the submit button and it does absolutely nothing.

Any ideas on that?

Hey, same thing happened with me when i tried to revert back. I called HP and they made me do a restore to factory settings. I  hope you made a back up of your files before reverting.

[anmolrawat]

I reverted back to windows 8.1 after the sleep bugs as you all know. I have observed that problem vanishes for those who installed Windows 10 from scratch. I am not that much into tech and I don't know how to do that. Can someone tell me how to do that ?

[Lee_K_00]

Restarting the laptop first, before shutting down doesn't actually achieve anything! You might think it does because you can restart the laptop successfully, then shut down as normal. But what you don't see is that the laptop isn't actually restarting properly. What happens is it shuts down (or tries to), then cuts the power just as if you had done a hard shutdown, then it starts it back up again as a restart normally would. But that bit in the middle is still a fault, don't think that just because it appears that the restart has been successful actually means that it has! All that's happening there is the laptop is cutting the power then starting back up again. The actual closing process hasn't worked as it should of. So you might aswell just do a hard shutdown in the first place.

[Sultanjohn7]

i have tried every possible solution mentioned in these forms but unfortunately none of them have worked for a long period.namely i have :

-changed the every power option mentioned here

-updated my Intel HD Graphics drivers from device manager

-updated My BIOS

-disabled the fast boot/startup option 

-updated all my drivers from HP official site

-also tried to install the latest Intel HD Graphics drivers provided on HP's Official site but it gives an error saying,"Your computer doen't meet minimum requirements "and hence it failed to install.

BTW my laptop is HP Pavilion 15 p100ne

Please HP this issue is getting very frustrating day by day.please do something just give us any timeline for the possible fix.

[fasst]

As reported in my earlier posts sleep mode regarding my updated Win10 installation also works on my clean install of Win10 with the driver mentioned and the hybrid sleep mode set to Yes both on battery and netpower.

I'll stick with the clean install and take the job installing all my apps on this fresh copy.