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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-19-2015 11:55 AM

HP Recommended

This solution is working fine for me (so far).

  My laptop is a Pavilion 17 (I5)

 

Thanks

‎12-27-2015 05:13 AM

HP Recommended

Thank you very much! Honestly, you saved my computer 🙂

‎01-12-2016 10:01 AM

HP Recommended

yea it seems that its just intel based issues

 

 

‎01-17-2016 10:40 AM

HP Recommended

Updating the driver didn't work for me, so I needed a different soulution. Here it is:

-open Device Manager

-expand "Display adapters" field

-right-click on "Intel(R) HD Graphics Family"

-choose "Properties"

-left-click on "Driver" tab

-click "Uninstall"

-check the box "Delete the driver software for this device", then "OK"

-when it is done, restart the computer

-after Windows start up, the driver for should be installed automatically

-DO NOT UPDATE THE DRIVER TO THE LATEST VERSION

-If you did update the driver to the latest version, open Device Manager, expand the "Display adapters" field, right-click on "Intel(R) HD Graphics Family", choose "Properties", left-click on "Driver" tab and choose "Roll Back Driver"

 

I hope this will help you out.

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