[SOLVED] Windows 10 - Laptop won't go into sleep mode

[Sibu16]

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So, we wait...and wait.  I asked the HP Manager if they are riding MS's butt.  He said they are in close contact with them, but they are not able to give an ETR.  I told him to threaten MS that HP will no longer run their OS's on their machines. HA. 🙂

Frustrating to be sure...

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Everyone should threaten HP in such a way to break their tie with MS. Atleast we don't have to worry about secure boot, UEFI, GPT/MBR partitioning thing. Initially it took me a whole day, when I was trying to re-install win 8.1 from scratch, cleanly, for the 1st time. I had even no idea, why do we even need secure boot and such things. Just mentioning that it has advantages, but in fact, they are restricting us a lot. Now again with Windows 10. Forceful windows updates leading to crashing of many important things like wifi adapter, display adapter etc. Either you download all updates or none. To download selective updates, we have to undergo a lot of pain in Windows 10. The sole reason I was using Windows 10 is that it dedicates more graphical memory and also my games run much smoothly here. But I won't go to the extent of sacrificing my laptop for that. So I ll try one last time after I get home, after work, if not fixed, then revert back to Win 8.1 pro with start8.

[re4med]

On the HP.com website the image above is posted with the caption "This is huge" // "The best Windows experience now on HP" // WHY WAIT?

...if people can not answer that question, point them to this forum. 🙂

[colorless]

For those of you who think you've fixed this do these steps
run command prompt with admin privileges then run this command "powercfg /energy" whitout quotes wait 60 secs
goto the c:\Windows\System32\energy-report and copy that html file into your desktop and open it with your browser 
If you find some error(red color) eg 

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

your solution is not correct I tried many ways but still didn't I'm going back win 8.1

[dnhlr]

I am still using the process of completely closing all programs and definitely off Chrome (or other browsers) and when back at the desktop with all closed, I just close my lid (as I reported before).  It's been about 6 days and this works so I don't have to do reboot to get back in.  It is not a solution, but a temp fix so that I don't have to reboot every time.  If I walk away too long the screen/computer will not sleep and will freeze just like everyone else with power light on, fan running, etc.  I have a Pavilion 15 touchscreen and it's about 18 months old.

[re4med]

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@colorless wrote:

For those of you who think you've fixed this do these steps
run command prompt with admin privileges then run this command "powercfg /energy" whitout quotes wait 60 secs
goto the c:\Windows\System32\energy-report and copy that html file into your desktop and open it with your browser 
If you find some error(red color) eg 

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

your solution is not correct I tried many ways but still didn't I'm going back win 8.1

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Mine is not fixed and I have run this before.  There are at least two items that interest me below:

Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C227E&REV_1000\4&34c4037&0&0001 Requesting Driver Device Realtek High Definition Audio

Platform Power Management Capabilities -- PCI Express Active-State Power Management (ASPM) Disabled

PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

So --- whatever this means these two items are being reported as RED and PROBLEMATIC.  Now, where is my 9-iron?

[fasst]

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@colorless wrote:

For those of you who think you've fixed this do these steps
run command prompt with admin privileges then run this command "powercfg /energy" whitout quotes wait 60 secs
goto the c:\Windows\System32\energy-report and copy that html file into your desktop and open it with your browser 
If you find some error(red color) eg 

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

your solution is not correct I tried many ways but still didn't I'm going back win 8.1

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Maybe this is a part of the problem but not all of it. I have 3 errors on my report, among them the PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

But still my Elitebook 840 G1 goes to sleep and wake up as it should do. 

Btw. If you change the powerplan to a different plan you get a lot of different and more errors on the report.

[svm2805]

Same here and yet I have 0 problems... Bugs me that I know something is wrong.

[re4med]

Okay, I realize this is a long-shot but I was messing around, googling the issue HP users were having to see if I might find something related.  Clearly I was bored and clearly I am far too optimistic for my own good.  Maybe I just want to drive myself insane...at any rate:

http://en.community.dell.com/support-forums/software-os/f/4997/t/19647043

I know it is a DELL forum but the problem being described is like ours. I have the Intel Rapid Storage in control panel. I do not ever remember that being there under 8.1 (but I would not bet my life on it).

Thoughts?  Anyone?

[svm2805]

I just deactivated Win 10 from elevated cmd, recovered 8.1 image I had and repeated. I get only this error:and I know this is my own setting because I use usb audio card for external recording and if the port go to sleep my DAW and ASIO crash... 

I will stick with this setup untill I see this resolved for all.

[BeasTech5000]

is it just me or has the update been released to fix this sleep issue, it did say it was intelso it might be it!!!!!!! does this update work for anyone else because i havent tested it yet !! IF THIS WORKS