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- Re: Windows 10 - Laptop won't go into sleep mode

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08-13-2015 05:06 AM
@re4med
you might be thinking that this is a problem only with HP Pavillion laptops because it worked flalessly on your wife's acer laptop as well as your school's systems. But the problem is not just limited to HP laptops. Many Sony Vaio and ASUS user too are facing the exact same to same problem, however I see fewer comments in their forums as compared to HP. But atleast, not limited to HP. Hopefully, we might be getting a fix along with the October update.
Coming to clean install thing, well I am an extremely impatient guy. Did all type of installations, from Windows update to iso update, to clean install on a drive to delete all disk and create new partition and install, to installing the same with an iso downloaded using media creation tool. According to me, there is some difference between the normal isos we download from torrents(if anyone tried), or the isos we created manually by decrypting and compiling the esd file to form a iso file and the iso downloaded by the media creation tool. What difference I noted was the size difference of around 600 MB. Media creation tool created an iso of 3.11 GB wheras the iso I created manually was of 3.72 GB. After installing from the iso created using media creation tool by a clean format, I installed major drivers manually offline. Everything worked fine, until I connected to the internet. It downloaded something or what, but everything worked fine even after installing Intel HD driver and Nvidia driver too. It was around 2 hours, all was well. But as I connected to the internet, even after switching off the radio, the shut down behavior was random as usual, it used to do before. But with my manual iso, I faced problem as soon as I installed Intel HD driver.
This behavior of Windows 10 on my system shows that, Windows 10 RTM build 10240 is the most unstable OS, that has ever existed in the history of OSes, including the BETA versions of all OS. Build 10166 was fine(Insider Preview version). But not this one. Just the performance of my apps in Windows 10 is flawless doesn't mean that Windows 10 is a superhit. Had this issue happened only with HP, MS could have announced HP laptops as incompatible with Windows 10, but there are some other users as well.
I think, if MS got any self-respect, they should pull off their faulty OS, take some time, let the bosses of the project team not put unwanted pressure on the young project developers, and should release it anytime later, may be after October or next year, which of course MS is not going to do, as it has become a big tech giant, that can even handle losses in the form of piracy and as a conclusion MS never cares for its customers, thereby copying the Apple Inc. (again OS x--> Windows 10, then releasing future updates just like Apple, and most of those updates are for spying purposes).:smileymad:
Thats so frustrating of MS. Thats it, I am going back to Win 8.1 with start8. (Just worried, what, if I happen to buy a new gaming laptop in the future, as that time those laptops would not have support for Windows 7/8.1 as well, and forced to use Windows 10 along with its forced updates)
08-13-2015 05:58 AM
The following solution seems to have removed this headache for many as they claim, I have not tried it. Shall try after going back to home:
Go to services,,,, find Intel Rapid storage technology. Double click it, Set it to Disabled instead of Automatic(Delayed start) which was set by default. Then click stop.
Now try to shut down, after running your laptop for hours with various apps.
Some developers are also suggesting to re-enable fast boot along with the above step.
Pl try the above and report back, is it working for you guys?Lets give it a shot.
Please try to run your laptop for atleast 1-1.5 hours with many apps run. It would be better if you have done some installations/uninstallations of some programs in the long runtime before shutting down your laptop.
08-13-2015 06:19 AM
@Sibu16 wrote:@re4med
you might be thinking that this is a problem only with HP Pavillion laptops because it worked flalessly on your wife's acer laptop as well as your school's systems. But the problem is not just limited to HP laptops. Many Sony Vaio and ASUS user too are facing the exact same to same problem, however I see fewer comments in their forums as compared to HP. But atleast, not limited to HP. Hopefully, we might be getting a fix along with the October update.
Coming to clean install thing, well I am an extremely impatient guy. Did all type of installations, from Windows update to iso update, to clean install on a drive to delete all disk and create new partition and install, to installing the same with an iso downloaded using media creation tool. According to me, there is some difference between the normal isos we download from torrents(if anyone tried), or the isos we created manually by decrypting and compiling the esd file to form a iso file and the iso downloaded by the media creation tool. What difference I noted was the size difference of around 600 MB. Media creation tool created an iso of 3.11 GB wheras the iso I created manually was of 3.72 GB. After installing from the iso created using media creation tool by a clean format, I installed major drivers manually offline. Everything worked fine, until I connected to the internet. It downloaded something or what, but everything worked fine even after installing Intel HD driver and Nvidia driver too. It was around 2 hours, all was well. But as I connected to the internet, even after switching off the radio, the shut down behavior was random as usual, it used to do before. But with my manual iso, I faced problem as soon as I installed Intel HD driver.
This behavior of Windows 10 on my system shows that, Windows 10 RTM build 10240 is the most unstable OS, that has ever existed in the history of OSes, including the BETA versions of all OS. Build 10166 was fine(Insider Preview version). But not this one. Just the performance of my apps in Windows 10 is flawless doesn't mean that Windows 10 is a superhit. Had this issue happened only with HP, MS could have announced HP laptops as incompatible with Windows 10, but there are some other users as well.
I think, if MS got any self-respect, they should pull off their faulty OS, take some time, let the bosses of the project team not put unwanted pressure on the young project developers, and should release it anytime later, may be after October or next year, which of course MS is not going to do, as it has become a big tech giant, that can even handle losses in the form of piracy and as a conclusion MS never cares for its customers, thereby copying the Apple Inc. (again OS x--> Windows 10, then releasing future updates just like Apple, and most of those updates are for spying purposes).:smileymad:
Thats so frustrating of MS. Thats it, I am going back to Win 8.1 with start8. (Just worried, what, if I happen to buy a new gaming laptop in the future, as that time those laptops would not have support for Windows 7/8.1 as well, and forced to use Windows 10 along with its forced updates)
"you might be thinking that this is a problem only with HP Pavillion laptops because it worked flawlessly on your wife's acer laptop as well as your school's systems. But the problem is not just limited to HP laptops. Many Sony Vaio and ASUS user too are facing the exact same to same problem, however I see fewer comments in their forums as compared to HP. But atleast, not limited to HP. Hopefully, we might be getting a fix along with the October update."
Right. I am aware of the other platforms that are suffering along with HP's. I try to stay as up-to-date with thech as I can given my role here at this small graduate school in SC. One of my responsibilities is to manage, not only the 18 workstations we have, but the entire distance education program (at least from the tech side of things). Typically I get requests from students who ask me to troubleshoot and repair their laptops. Normally they don't bother to pay me (I never ask as I am glad to help but it does rob me of my valuable time as I am also a student at the same school...but I digress...)... Yes. Many platforms, as you have indicated, are struggling.
"oming to clean install thing, well I am an extremely impatient guy. Did all type of installations, from Windows update to iso update, to clean install on a drive to delete all disk and create new partition and install, to installing the same with an iso downloaded using media creation tool. According to me, there is some difference between the normal isos we download from torrents(if anyone tried), or the isos we created manually by decrypting and compiling the esd file to form a iso file and the iso downloaded by the media creation tool. What difference I noted was the size difference of around 600 MB. Media creation tool created an iso of 3.11 GB wheras the iso I created manually was of 3.72 GB. After installing from the iso created using media creation tool by a clean format, I installed major drivers manually offline. Everything worked fine, until I connected to the internet. It downloaded something or what, but everything worked fine even after installing Intel HD driver and Nvidia driver too. It was around 2 hours, all was well. But as I connected to the internet, even after switching off the radio, the shut down behavior was random as usual, it used to do before. But with my manual iso, I faced problem as soon as I installed Intel HD driver."
Again, I agree with this assessment though my findings did not have as much disparity in the file sizes as yours. I wish I could read a white paper on the process by which MS builds the ISO and what, exactly, is happening in the background in a Windows Update upgrade vs. an ISO build update. I would suspect the file sizes to be different BECAUSE the ISO probably takes into consideration a larger variety of potential items, whereas the Windows Update version MAY BE streamlined to your system alone (similar to what happens on regaular updates - scans, sees what is missing, gives you what you need sort of thing) but I really cannot be sure. If my opinion is correct, then that would explain the difference in file size. Keep in mind that the Windows Update version of the upgrade downloads the essential elements FIRST before giving you the notification. In three of my Windows Update upgrades, the size of the download was roughly 2.7 GB. However, I noticed the ISO version to be about 3.1 GB.
"This behavior of Windows 10 on my system shows that, Windows 10 RTM build 10240 is the most unstable OS, that has ever existed in the history of OSes, including the BETA versions of all OS. Build 10166 was fine(Insider Preview version). But not this one. Just the performance of my apps in Windows 10 is flawless doesn't mean that Windows 10 is a superhit. Had this issue happened only with HP, MS could have announced HP laptops as incompatible with Windows 10, but there are some other users as well."
Again. Agreed. I have read some reports that support your conclusions. 10240 is not the best build, it appears.
08-13-2015 06:27 AM
@Sibu16 wrote:The following solution seems to have removed this headache for many as they claim, I have not tried it. Shall try after going back to home:
Go to services,,,, find Intel Rapid storage technology. Double click it, Set it to Disabled instead of Automatic(Delayed start) which was set by default. Then click stop.
Now try to shut down, after running your laptop for hours with various apps.
Some developers are also suggesting to re-enable fast boot along with the above step.
Pl try the above and report back, is it working for you guys?Lets give it a shot.
Please try to run your laptop for atleast 1-1.5 hours with many apps run. It would be better if you have done some installations/uninstallations of some programs in the long runtime before shutting down your laptop.
For those desiring to try this possibility...
1. START >> services
2. Intel Rapid Storage Technology > column "start up type" > set to disable
3. A REBOOT will be required (it may not prompt you to do so, but as far as I know, you need to reboot to kill the service and bring it back disabled.
4. Fast boot is ON by default. If you turned it off, turn it on before rebooting
I am going to give this a spin around the block. I will report back.
As always...I remain cyncical.
More information on Intel Rapid Storage http://www.intel.com/content/www/us/en/architecture-and-technology/rapid-storage-technology.html
"The following solution seems to have removed this headache for many as they claim" -- where did you get this information?
08-13-2015 06:44 AM
As i have noticed that there is no shut down problem, immediately upon a fresh boot/restart. So I thought, lets play with those having Delayed Startup programs. And the thing is to try to disable those, which were not present just after a fresh install of Windows 10, because yesterday, after a fresh install, I installed Intel HD driver at the 1st, 2nd the Nvidia driver 3rd the synaptics driver and then I installed none, but allowed my laptop to run for 1 hour, but surprisingly shut down was normal. Next I connected to internet, it silently installed Intel Management Interface, Intel rapid Storage, my WD HDD driver, and bluetooth driver.
As Intel rapid storage was one among them. I tried to play with Intel Rapid storage, because many people in various forums have claimed their shutdown problems to get it solved by updating their Intel Rapid storage driver. But as for HP, there is no such update, (for me, its HP Envy Touchsmart 15 k102tx), I thought lets disable it. Because if I uninstall/disable it in Device manager, this buggy Windows 10, forcefully download it and installs it silently in the background
Well, I was going to play with Intel management Interface driver next, but looks like no one had ever pointed "Intel Management Interface" anywhere in various forums regarding shutdown problems.
Just give it a try, and report for issue faced if any, after running your laptop for atleast 1.5 hours.
08-13-2015 07:00 AM
08-13-2015 08:13 AM
@Sibu16 wrote:The following solution seems to have removed this headache for many as they claim, I have not tried it. Shall try after going back to home:
Go to services,,,, find Intel Rapid storage technology. Double click it, Set it to Disabled instead of Automatic(Delayed start) which was set by default. Then click stop.
Now try to shut down, after running your laptop for hours with various apps.
Some developers are also suggesting to re-enable fast boot along with the above step.
Pl try the above and report back, is it working for you guys?Lets give it a shot.
Please try to run your laptop for atleast 1-1.5 hours with many apps run. It would be better if you have done some installations/uninstallations of some programs in the long runtime before shutting down your laptop.
Well this method has worked for many users, but alas has not worked for actually more than 50% of the users, who are not even getting to see "Intel Rapid Storage Technology" in their services list. Looks like the bug is something else. This has helped my ex-roomie's laptop to get solved with, but unlickily I am among them, who don't even get to see Intel Rapid Storage in their service list.
Users, if any, have this, please disable temporarily and check. For the rest, keep trying, as MS has stopped providing support to HP(this is what I am guessing from the service of MS, as they are not making any statements, officially regarding this).
08-13-2015 08:31 AM
This website will give further assistance with the Intel Rapid Storage Technology...
Don't worry that is says nothing about Windows 10. Use the Win7 or 8 instructions.
08-13-2015 08:34 AM
I've been checking these forums for the last couple weeks since I installed this abomination of an operating system. Now that there is 83 pages, has anyone actually found a real fix? I am about to try that "Intel Rapid Storage" fix to see if I am one of the lucky few.
08-13-2015 08:41 AM
@space_ghost wrote:I've been checking these forums for the last couple weeks since I installed this abomination of an operating system. Now that there is 83 pages, has anyone actually found a real fix? I am about to try that "Intel Rapid Storage" fix to see if I am one of the lucky few.
No. No REAL solution. There have been some limited and very minor success stories from reversion - update BIOS - install from ISO to Win10 but many of us think that is an overblown process.
Please report back on the IRST check and results.
