[SOLVED] Windows 10 - Laptop won't go into sleep mode

[chinthaka92]

Having the same problem. I updated windows as well as the driver from device manager. No joy yet. Laptop won go into sleep. And when i shutdown the computer screen turns off, but power LEDs stays on.

Is their any official fix for this? please somebody let me know

[MartinBoe]

This seems to have been the solution for me and two HP Envy laptops. Yesterday they could be normally turned off for the first time since weeks.

[exliko]

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@chinthaka92 wrote:

Having the same problem. I updated windows as well as the driver from device manager. No joy yet. Laptop won go into sleep. And when i shutdown the computer screen turns off, but power LEDs stays on.

Is their any official fix for this? please somebody let me know

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dude.... read first before posting

[iYousif]

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@ry62 wrote:

I've got an Envy 15t-k00 CT0 Notebook, product # G0T57AV.

Tried searching the HP site for drivers for Windows 7, 8.1 or 10 and all I get is - "We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again".

My current IMEI driver is 11.0.0.1146. Any idea where I can find the down grade?

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Get it from Intel directly!
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-10-Laptop-won-t-go-into...

[iYousif]

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@chinthaka92 wrote:

Having the same problem. I updated windows as well as the driver from device manager. No joy yet. Laptop won go into sleep. And when i shutdown the computer screen turns off, but power LEDs stays on.

Is their any official fix for this? please somebody let me know

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Just download the older IME driver from Intel and install. Confirm you want to replace your newer driver with the older one and that's it!

Kindly see here for more details: http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-10-Laptop-won-t-go-into...

[Lee_K_00]

So can we confirm that the IME driver has been the cause of this problem then? Does that mean we're safe to update everything else? I've not updated any of my drivers since rolling back to 8.1 and then upgrading again via the media creation tool. But I feel like I probably should. I'm just worried that the sleep / shutdown problem will come back!

[Luke_Duckwalker]

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@Lee_K_00 wrote:

So can we confirm that the IME driver has been the cause of this problem then? Does that mean we're safe to update everything else? I've not updated any of my drivers since rolling back to 8.1 and then upgrading again via the media creation tool. But I feel like I probably should. I'm just worried that the sleep / shutdown problem will come back!

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I've got everything updated to windows 10 version. Only the IME driver is the win 8.1 version. Everything works fine. It's been two days now, so I'll report here again only if the problem comes back. Strangely windows update won't automatically update the IME driver, even if I did not disable the automatic updates. But it doesn't matter. Hope that I won't have to write something on this thread in the future. Thanks to all who helped!

[exliko]

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@Lee_K_00 wrote:

So can we confirm that the IME driver has been the cause of this problem then? Does that mean we're safe to update everything else? I've not updated any of my drivers since rolling back to 8.1 and then upgrading again via the media creation tool. But I feel like I probably should. I'm just worried that the sleep / shutdown problem will come back!

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All my drivers are windows 10 version, except IMEI

[Lee_K_00]

And everything is working ok? How long for?

[exliko]

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@Lee_K_00 wrote:

And everything is working ok? How long for?

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so far so good since sunday