[SOLVED] Windows 10 - Laptop won't go into sleep mode

[DanG82]

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ChiefSarge wrote:
Same issue here, it's very frustrating. Please fix ASAP, it's getting old having to hard reboot every time I need to use computer.
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Here's a fix:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/How-to-Resolve-Post-Windows-10-...

[Little_Old_Me]

Unfortunatelky version 9.5.24.1790 doesn't fix the issue on myPavilion 15 so I guess we just have to wait.

Thanks for all the effort you guys put it.

[dnhlr]

On my Pavilion 15 Tm I went to the driver that is 9.5.2.1489 and it works great thanks to this site.

[dnhlr]

Sorry, that should read my Pavilion 15T, not 15Tm

[mobjo55]

Change the Intel MEI driver did not help me at all.

I have a Zbook 15, and after Windows 10 update I am unable to put my laptop to sleep.

HP support is unable to help me, have not heard from them for a week...

[DanG82]

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@mobjo55 wrote:

Change the Intel MEI driver did not help me at all.

I have a Zbook 15, and after Windows 10 update I am unable to put my laptop to sleep.

HP support is unable to help me, have not heard from them for a week...

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Can you check in Device Manager, see which version of the IME driver you have installed now, and report back?  It should be v9 or v10.

That solution seems to be working for most.  For those it hasn't, it tends to be because automatic updates to the driver were not blocked successfully and Windows automatically "upgraded" back to v11.

[mobjo55]

For the last week or so I have used IME driver for windows 8.1, andit is v.9.5.24.1790 Rev.A
1 Jul 2014.

Last night I was quite fedup and tried to reinstall Windows 10(for the 6.time) so now I  use the latest driver for Windows 10 from HP: Intel Management Engine Components Driver 11.0.0.1153 Rev.A 16 jul. 2015.

Nothing seems to work, when I close the lid, or the laptop "goes to sleep" I have to force restart it or I get a blue error screen with an event-ID 41 kernel-power  error.

[DanG82]

Are you checking in Device Manager to see which version of the driver you're running?  It's v11 that seems to be causing the issue.

Even if you installed v9, not properly blocking Windows Update from automatically upgrading your MEI driver will result in v11 making its way back onto your machine very quickly.

[ChiefSarge]

Dan, the fixed for my laptop, thanks for the assist. It's sleeping like a baby...

[DanG82]

Glad to hear it!