SYSTEM TEMPERATURE 90D .

[Miyo_Sullivan]

help me . ASAP!

i have a compaq presario CQ42 . today i has disassembling my laptop and applying thermal paste on cpu and gpu . so , the problem is when i play games about 5min or 10min my laptop suddenly go on sleep and shutdown itself then i try to restart it and after that i get this message

"The system bios has detected your notebook PC was placed in hibernation to avoid overheating .
The system is now operating normally and your data should remain intact.
 
Overheating may occur if the cooling vents are blocked or the operating temperature exceed the specification. The notebook PC should return to normal operation once the situation is resolved.

[BHK6]

Hi Miyo_Sullivan,

Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I see that you are having some overheating problems with your notebook. Here is an HP support document on Reducing Heat Inside the PC to Prevent Overheating. What games are you experiencing this issue with? What is your product number?

Thank you,

[Miyo_Sullivan]

i've cleaned vents and fans , i've applied thermal paste on CPU-GPU too . the games i've played is fifa 14 .

my product number WZ588PA#UUF

[BHK6]

Hi Miyo_Sullivan,

It does look like the notebook meets the minimum requirements for the game but just barely so that might be a factor. Here is an HP document on Improving System Performance without Adding Memory. You are using Windows 7 correct? Try running FIFA 14 after doing a Clean Boot this will ensure that there are no programs running in the background that could be causing the overheating issue.

Thank you,

[Miyo_Sullivan]

yes , my notebook using windows 7 .

but a weeks ago i played it like normal and everything is fine and working smoothly with no problem and it's happening after applying new thermal paste on CPU-GPU . when i play games about 5 or 10min notebook suddenly go on sleep and annoying message "System Temperature 90D" showing up . it's not only fifa 14 but every games has the same problem too .

[BHK6]

Hi Miyo_Sullivan,

You can try using the UEFI Diagnostic Tools to see if there is a hardware issue. Run the System Test – Extensive Test which will check all the major components for a failure. Other then that you could try reapplying the thermal paste.

Thank you,

[Miyo_Sullivan]

Testing Drive: 1
Smart Check : PASSED
Short DST : PASSED
Long DST : PASSED

______________________________________________

Hard Disk Test : PASSED

[Miyo_Sullivan]

i've used the UEFI Diagnostic Tools and everything is good . i've applied thermal paste for twice and nothing happens , System Temperature 90D still showing up . do i need to reapplying thermal paste again or what ?

[BHK6]

Hi Miyo_Sullivan,

At this point the based I suggest having some take a look at the notebook as there is nothing further I can off because it is looking like a hardware issue. You can either take it to a local technician or call HP but there would be a charge. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.

Thank you,

[Miyo_Sullivan]

Hello ,

Thanks for your suggestion .

sorry but can you please find me out what is my problem now for the last time ? . actually i've tried my notebook and play games without AC adapter and it's working like normally , no thermal shutdown but a very slow performance on games and then i've tried to play games without battery and the performance was very good , no lag but only 5min and as before just shutdown itself and when switch on "system temperature 90D" comes out again .

it seems like AC connector cause problem . isn't it ?

Thanks .