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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 02:15 AM

HP Recommended

My HP notebook/laptop touch screen stopped working after windows 10 update. I have updated softaware and drivers. Help! I just bought this!

2 REPLIES 2

‎05-24-2017 07:12 AM

HP Recommended

Hello sir,

 

1. Go to device manager 

2. look for Human Interface Device

3. then click on HID Compliant Touch Screen

4. right click choose disable then re enable

 

Please let me know if it´s working or else I will find other solutions.

 

Kind regards,

 

Ahmed-Alzobaidi

 

 

‎05-28-2017 09:49 PM

HP Recommended

mine did the same thing. when i went to look for it in the device manager it was gone. had to rollback the update to get it back. please help!!!

 

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