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gn614 Top Student
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Screen says: Select boot image did not authenticate

Hp Envy touch smart m6 sleek
Microsoft Windows 8 (32-bit)
Hi, screen says "selected boot image did not authenticate. Press enter. Shuts down when I do. I can't remove the battery on this sleek book. I've tried f11 for system recovery, but it won't take. Can you please advise.
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Provost
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Screen says: Select boot image did not authenticate

Hi,

 

Try the following.

 

Shutdown the notebook.

 

Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Bios Menu ( f10 ).

 

Under the System Configuration tab, expand the Boot Options Menu.

 

Set Secure Boot to Disabled and Legacy Devices to Enabled.

 

When done, press f10 and select to save the changes.

 

You may then have to enter a 4 digit pin displayed on the screen to confirm the setting changes - enter the code and hit enter.

 

Regards,

 

DP-K

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gn614 Top Student
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Screen says: Select boot image did not authenticate

Hi David. I have done what you said;however, I'm at a point where it says ...if yes, changing the system may make unable to boot the OS. should I be concerned?
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gn614 Top Student
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Screen says: Select boot image did not authenticate

Now it says no bootable device. After I accepted changes. Can you please advise? Thank you.
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Screen says: Select boot image did not authenticate

Hi,

 

Shutdown the notebook and then try booting again.

 

If you still get the error, try re-enabling Secure boot and reboot again

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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gn614 Top Student
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Screen says: Select boot image did not authenticate

Executed all of the above. Not working. Thanks.
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Screen says: Select boot image did not authenticate

Hi,

 

Can you post back with the following details.

 

1. The full Model No. and Product No. of your m6 series notebook - see Here for a guide on locating this information.

 

2. Have you created your Recovery Discs ( or Recovery flash drive )?

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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gn614 Top Student
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Screen says: Select boot image did not authenticate

Hi DP-k. I meant thanks for the guidance (in case you read as sarcasm, didn't intend it that way).
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Screen says: Select boot image did not authenticate

Hi,

 

No problem - I didn't read it that way :generic:

 

In addition to my last post, also try the following.

 

Shut down the notebook.

Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive.

 

Post back with the results.

 

DP-K

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gn614 Top Student
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Message 10 of 19
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Screen says: Select boot image did not authenticate

Hi. This just came through.

1. Model. M6-k022dx. Product #. E0L06UA#ABA

I haven't created recovery discs. Not sure what and where to get info.
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