Some keys are not working on my laptop

[Frost_11 · Accepted solution]

Thanks guys so much for giving your ime.... sorry for very late reply ......i was out of town... i have purchased a new keyboard for my laptop.. everything's  fine now... thanks again 🙂  🙂

[ArunTNair]

Hello... iam new here. i purchased a hp pavilon from US and brought India. now i have problem with my keyboard and display, took my laptop to the service center with warranty card. but they are telling that they cant take my laptop i have to go to us for changing parts. In that warranty card Hp mentioned that we get their service from any authorised HP sevice center in any country. please help me  

thankyou

[Sparkles1]

Hi ArunTNair:

I understand you are having as issue with the keyboard and display after upgrading to Windows 7.

I am sending you a link to document on "Upgrading to Windows 7"click here

Please see the section on "Known issues after performing an upgrade to Windows 7" for the keyboard and graphics card.

I hope this helps.

If you require further assistance please reply back.

[cynaja]

Cynaja, my HP laptop tells me that I'm not connected to the Proxy Server. I want to get reconnected how do I do so?

[cynaja]

Cynaja, can or will someone please brief me ASAP?

[TheRaven2099]

My "DELETE" key seams to be unresponsive....
HP Pavilion dv7-1240us Entertainment Notebook PC

any ideas?

[Sparkles1]

HI cynaja: 

Thank you for your inquiry.

I would try updating the drivers for your keyboard. Please see above link.

[Shawnlegend]

My problem is, that the five, six, dash and he squiggle line on the far left of the keyboard do not work. The enter key is on it's way out as well. The f keys no longer work either except f1. Product number is A1L49AV and it's a HP 2000 Notebook PC. Had for about two years.

[Sparkles1]

Hi Shawnlegent,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I understand you are having an issue with some of the keys on the keyboard. If you connect an external keyboard does it work properly?  If so then it is not hardware.  Have you run the The HP Support Assistant to help with updates and resolving issues?

Have you tried running Ms Fix it to assist you with  resolving this issue?

Here is a link to Notebook Keyboard Troubleshooting (Windows 7) that may also help.

If it is the keyboard that is malfunctioning, here is a link to the HP 2000 Notebook PC Maintenance and Service Guide, please note page 18, item 2 for replacement keyboards.

[Keytrouble]

A few weeks ago the { key did not work. After 2 weeks it worked, but the apostrophz key below didn't. Now the apostrophy key works, but the question mark key doesn't work. What's happening (question mark).