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FelixCity
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Spectre x360 keyboard off in laptop mode, on in tablet mode

Spectre x360
Microsoft Windows 8.1 (64-bit)
new Spectre X360, keyboard is off when the screen is open to laptop mode and the keyboard in on when the screen is folded back in tablet mode.

This happens even when in bios (f10) or in the diagnostics (f2).

Is there a way to reset the status of the keyboard depending of the angle of the screen or orientation of the computer?
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Message 2 of 2
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HP Recommended

Solved!

Spectre x360 keyboard off in laptop mode, on in tablet mode

@FelixCity,

 

Hello and thank you for posting on the HP support forums.  If you are having connection issue with the keyboard with your Spectre this will be a hardware issue.  This is caused because the correcter is not making a good enough connection.

 

You will need to contact HP phone support for repair options.

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please let me know how things go.

 

Thanks again for posting and have a great day.



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D5GR
I work on behalf of HP

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