-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Switchable Graphics is not working perfectly!!

Create an account on the HP Community to personalize your profile and ask a question

12-16-2013 01:24 AM
I am using HP 1000-1414TX model.... it has a Dedicated GPU of AMD RADEON HD 7450....and its built in Graphics is HD4000 by intel!!...i have installed all graphics driver given on HP official site... but when running a game it always show that it runs on HD4000... although i put my notebook on High performance power setting and add the game file to High Performance mood on Switchable Graphics panel by AMD... but its not working....every single game is running on HD4000.... how to run them on Radeon HD7450 ?? need a solution badly.... help me ASAP !!
Solved! Go to Solution.
Accepted Solutions
01-03-2014
10:33 AM
- last edited on
04-20-2016
11:18 AM
by
OscarFuentes
Hi Farhat. Sometime installing the drivers from AMD can remove the ability to configure Switchable Graphics. Essentially what you need to do to restore it's functionality, is to use the HP Recovery Manager to put the original drivers back, and then update them to the latest HP drivers available. I have included links to several documents to guide you through the process, and provide more details. I hope this helps, let me know.
Here is the overview of the technology.
Overview of Switchable Graphics:
http://support.hp.com/us-en/document/c02731962
If you have the Intel + AMD configuration (which I think you do), this document will show you how to configure it.
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs:
http://support.hp.com/us-en/document/c03048374
This program will show you, in your system tray when the discrete GPU (your AMD) is active.
AMD System Monitor:
http://sites.amd.com/us/game/downloads/amd-system-monitor/Pages/overview.aspx
If you have lost the ability to configure your Switchable Graphics, you can restore the original drivers using the method outlined in this document.
Using Recovery Manager to Restore Software and Drivers (Windows 8):
http://support.hp.com/us-en/document/c03430118
After you have restore the original drivers, reboot your computer, and get the video drivers for your configuration here.
HP 1000-1414TX Notebook PC Drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5442...
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
12-16-2013 05:22 AM - edited 12-16-2013 05:24 AM
well, I got similar problem with my Paviliong g7 laptop with my graphic card ( radeon HD 7600m) my solution was : just downloaded and - install amd_catalyst_13.11_mobility_betav9.5 - from amd.com. it solved it, I run on win 8.1.
this is not solve problem totaly but this is a temporary solution until HP lunch update BIOS for 8.1
12-17-2013 08:12 AM
i am going to download Catalyst 13.9 . is this gonna fix the problem???.. i just want that all my games runs on Radeon HD7450... though i change graphics to high performance on switchable graphics option it always use HD4000... i just want that solution... Downloading new driver (catalyst13.9) is the solution,right?
12-17-2013 09:40 AM - edited 12-17-2013 09:41 AM
if you have laptop download mobility . cause it solve my, I run for maximum (with Shadow) high performance WoW and LoL. fps 80-120 uncappable mode. so I happy 🙂
this is the file name : amd_catalyst_13.11_mobility_betav9.5
12-18-2013 08:41 AM
do your games runs on Dedicated GPU now??? from where u downloaded this driver???..... i have tried 13.9 from amd site earlier....but it didnot worked.... is there any different version for mobility series??
12-18-2013 06:13 PM
12-25-2013 02:43 AM
i installed bt swichable graphics menu doesnt show to how to change!!! and graphics detects 6400 series....but my graphics is HD7400M .... is it needed to run this process on win8.1 ? or i have to download HD4000 driver also!!!
01-03-2014
10:33 AM
- last edited on
04-20-2016
11:18 AM
by
OscarFuentes
Hi Farhat. Sometime installing the drivers from AMD can remove the ability to configure Switchable Graphics. Essentially what you need to do to restore it's functionality, is to use the HP Recovery Manager to put the original drivers back, and then update them to the latest HP drivers available. I have included links to several documents to guide you through the process, and provide more details. I hope this helps, let me know.
Here is the overview of the technology.
Overview of Switchable Graphics:
http://support.hp.com/us-en/document/c02731962
If you have the Intel + AMD configuration (which I think you do), this document will show you how to configure it.
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs:
http://support.hp.com/us-en/document/c03048374
This program will show you, in your system tray when the discrete GPU (your AMD) is active.
AMD System Monitor:
http://sites.amd.com/us/game/downloads/amd-system-monitor/Pages/overview.aspx
If you have lost the ability to configure your Switchable Graphics, you can restore the original drivers using the method outlined in this document.
Using Recovery Manager to Restore Software and Drivers (Windows 8):
http://support.hp.com/us-en/document/c03430118
After you have restore the original drivers, reboot your computer, and get the video drivers for your configuration here.
HP 1000-1414TX Notebook PC Drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5442...
TwoPointOh
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
