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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-02-2016 08:18 AM

HP Recommended

Hi,

 

That's quite an old driver, but if the Microsoft generic driver installs Ok, then reboot and try it.

 

Regards,

 

DP-K

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Windows Insider MVP

‎05-02-2016 11:47 AM

HP Recommended

Hello again.

 

It failed again. I guess my laptop does not want to be fixed. Haha. Just kidding.

 

Thank you for your effort and help!

‎05-03-2016 05:16 AM

HP Recommended

Hi,

 

You're more than welcome :generic:

 

Unfortunately it is starting to look like this may be a hardware issue, but it may still be worth trying a reinstall of the operating system, just in case this corrects the problem.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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