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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Notebook
Microsoft Windows 10 (64-bit)
Hard Drive SMART Check: FAILED

FAILURE ID: 88S8L2-XD7X7F-60C103

PRODUCT ID: F4B09EA#ABU

Hard Drive 1

System Extensive Test: FAILED


Can anyone help me here? Only have the computer 9 months and this happens.

Thanks in advance, Chris.
1 REPLY 1
HP Recommended

Hi Chris,

 

The error code you've posted looks like it's missing a block of 6 characters, however it's not important as the last block show the Hard Drive is failing and needs to be replaced.

 

As your notebook will still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

 

You can contact HP starting on the link below.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

Regards,

 

DP-K

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Windows Insider MVP

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