System registry file is missing, or corrupt.

[quocnguyen]

Hi, my computer has failed to start, the windows boot manager asked for a windows installation disc but I do not own the disc. The message reads after asking for the windows installation disc:

File: \Windows\system32\config\system

Status: 0xc00000e9

Info: Windows failed to load because th sytem registry file is missing, or corrupt.

Regards, Quoc

[Futoji]

Hello quocnguyen, welcome to the HP Forums.

It appears that your getting an error message indicating that the system registry file is missing or corrupt. I will try to assist you with this.

Are you able to boot into the notebook at all? Even via safemode?
If you can then you could try doing and SFC scan using command prompt on the computer.

If you cannot, then you will have to obtain recovery media to repair the OS with. To do this I suggest contacting support to see if they can help.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.

Thank you for posting on the HP Forums.

[quocnguyen]

Thanks for the help, it appears that I can't use safe mode as the Windows Boot Manager appears when I try to boot into safe mode and it says another file is missing or corrupt. The windows boot manager screen reads:

File: \Windows\system32\ntoskrnl.exe

Status:0xc000000f

Info: Windows failed to load because the kernel is missing, or corrupt

I can't contact HP for recovery media because my hard drive on my HP Pavilion dv6 is different from the default hardrive.