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- The description for Event ID 0 from source HP Client Service...

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03-20-2014 04:12 PM
I have a thousands of these warnings in my event log, about every other second I get one. I uninstalled support assistant (didn't reinstall it yet) and it didn't phase it. What else can be checked?
The description for Event ID 0 from source HP Client Services cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
Pavillion dv6 notebook
Thanks!
03-24-2014
10:56 AM
- last edited on
03-06-2017
10:28 AM
by
OscarFuentes
Hi frank_i,
I understand that you are getting an error message repeatedly and I will be happy to help. According to this thread on the HP Forums reinstalling the HP Support Assistant should fix this issue. Try installing the HP Support Assistant and let me know if the message goes away.
If it doesn't work please let me know your operating system and the product number for your Pavilion.
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
03-25-2014
09:19 AM
- last edited on
03-06-2017
10:37 AM
by
OscarFuentes
Hi frank_i,
Let's check to see if there is a hardware failure of some sort. There are HP Diagnostic Tools that we can use for that. Since, you didn't tell me your operating system I have included two links below that will show you how to check the hardware. You will want to run the System Test – Extensive Test.
Testing for Hardware Failures Windows 8
Testing for Hardware Failures Windows 7
Let me know if it detects any errors. If it doesn't I would suggest that you back up any files and then contact phone support. They will be able to log onto your computer. HP Total Care can be reached at 1-800-474-6836 in North America or visit this link outside of North America.
Thank you,
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
03-25-2014 05:48 PM
I just completed the extensive test and no errors detected. I guess I'm calling HP then unless you have any other ideas.
If you're recommending that I do a backup, then you're guessing they're going to have me reinstall Windows. I'll bet you're right because they usually do recommend that. I wish they wouldn't and just find the problem instead.
Windows 7 64 bit.
Thanks again.
