The disk fail and I need to recovery the OS and License

[Pierresent]

My product is HP Mini 210 1040 BR - WH206LA#AC4

Warranty 1y1y0y

I tried recovery but something is wrong. Please send me instructions to recovery the system.

Thanks

[mdklassen]

Your product: https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/WH206LA.htm

WH206LA - HP Mini 210-1040BR PC

does not have an internal CD/DVD optical drive.  That is just a small problem.  It was shipped with Windows 7 Starter.

Storage:

Internal drive: 250 GB
Hard disk drive speed: 7200 rpm
Hard disk drive partition: up to 12 GB partition for system recovery.

> I tried recovery but something is wrong.

Can you give the exact error-message that you received, when you tried that "System Recovery" partition?

It's possible that the disk-drive is in an "imminent failure" condition, and writing a fresh copy of Windows onto it is "failing".

Is Windows still running on the computer?

Can you find a program to write a "System Recovery Set" onto a 16GB USB memory-stick?

That "set" can be used to install Windows onto a brand-new "empty" disk-drive.

If Windows is not running, then it gets more complicated.

Find a qualified person to "clone" your disk-drive (especially that 12 GB "system recovery" partition) to a new disk-drive.

Connect the new disk-drive into your computer, and run the "System Recovery" to reinstall Windows.

Run Windows Update.

Install anti-virus software into Windows 7.

Connect the "old" disk-drive as a "slave" disk-drive, and copy all your personal files from "old" to "new".

[Pierresent]

Thanks for your reply

My steps to recovery:
Step 1
The Windows partition was deleted. I received the error like "no system in the disk".
The computer has a Recovery partition with some content.
The computer has a HPTools partition
--> I boot the HP Mini, type [ESC] verify memory and disk. All ok
--> I boot, type [ESC] and F11 to recovery... some time after I received the message"no system in the disk".  The recovery process didn't show any message.
Step 2
-->To investigate the problem I installed Win 10 Home. Installation occurred well.
-->I inspect the drive D- Recovery drive and see one directory and nothing more. Executed CMD with administrator privilege I verify the existence of many subdirectories in the d:\recovery exists, by example, the subdir system32, but when execute dir * /s in these directories nothing is showed.
-->Tried newly the recovery by boot and after F11 the computer show me the Win 10.  The recovery process didn't show any message.
The Recovery partition have 11 GB and 9 GB used but nothing is showed.
-->I runed the checkdisk by Win 10 in all partition, and no error.
Step 3
Now
I don't need one new hard drive.
-->I recurred to Forum because I don't know my next action to recovery the Windows 7 Starter in this machine.
-->Support HP in Brazil don't receive calls to computers out of warranty.
-->Technical Assistance to HP Brazil don't sell the midia recovery.

The solution, I hope:
*** I will buy a DVD with the midia recovery or download one
*** Run Windows 7 USB DVD Download Tool to generate USB with the boot system and midia recovery
*** Install the Windows 7 Starter for HP Mini

Well, I'm not a expert, then if you have some comment about it, I thank you.

[mdklassen]

> I inspect the drive D- Recovery drive and see one directory and nothing more.

You need the 'all' option to view 'all' the files in the "root" directory:    DIR D:\    /A

Add the 'search' option to view files in all folders:    DIR D:\   /A /S

I hope this helps.

[Pierresent]

My problem isn't look the recovery partition. I need to install Windows 7 starter in HP Mini. 

I tried many times the recovery and the process don't work.

Thanks

[mdklassen]

>> I tried recovery but something is wrong.

> My problem isn't look the recovery partition.

You did ask how to show "all" files on that partition.

> I need to install Windows 7 starter in HP Mini. 

> I tried many times the recovery and the process don't work.

How far does it proceed before there is a problem?

What is the exact wording of the error-message that is produced?

>>>   --> I boot the HP Mini, type [ESC] verify memory and disk. All OK.

It could be a problem with your disk-drive (not successfully writing files onto it), despite "passing" that hardware test.

More details, please.