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‎04-01-2017 02:00 PM - edited ‎04-01-2017 02:31 PM

HP Recommended
Product: Spectre X2
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

My tablet now can't be booted up after installed HP's lt1420 drivers

 

What should I do now?

 

Thanks

1 REPLY 1

‎04-01-2017 11:51 PM

HP Recommended

Hello @Derek_HK

 

Welcome to the HP Support forum. Thank you for posting !

 

If you only installed some driver and PC fails to boot now (probably Blue screen errors/BSOD), you can try to use perform System Restore to get back to a state before you installed the driver.

 

 

1. Please, shutdown the computer using the power button

2. Power it on.

2.1 As soon as you press the power-on button, immediately start hitting the Esc button (like tap-tap-tap) before any HP or Win logos appear.

 

This should open a HP Startup Menu which may look similar to this one

 

3. Choose or press F11 for System Recovery options.

The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there (not deleted) and intact. From there, you have prenty of options to choose from. Every HP computer comes with recovery partition present to assist in tough moments.

 

Please, perform "System Restore" first in an attempt to fix the issue. Please, restore back to previous days (restore point) where the issue was not present. Here is more info:

>> http://support.hp.com/us-en/document/c03327545#AbT5

 

 

Hope this helps. Let me know how it goes and if you manage to boot to Windows desktop eventually.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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