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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2021 01:10 PM

HP Recommended
Product: HP ZBook 17 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I'm trying to update the firmware on my Thunderbolt 3 dock using SP91361.

I apply the update as you can see from the following screenshot:

Werner_B_0-1637525067210.png

Because to press "Update Firmware" didn't work, I tried 

ThunderboltUpdaterDevice.CMD.exe -u
and get this picture:

Werner_B_1-1637525188521.png

C:\SWSetup\Dock SP96414\HPEliteT3DockFW\IntelT3Dock>ThunderboltUpdaterDevice.CMD.exe -u
HP ThunderboltT Firmware Update Utility 5.1.2.1

Update Thunderbolt Devices
Please wait...

Updating (0E56)
with C:\SWSetup\Dock SP96414\HPEliteT3DockFW\IntelT3Dock\bin\HP_TBT3_Dock_rev27_0_4_2_9_SSID0E56_W_TI__01_07_00_04_SEC1_sign.bin

At least one error has occurred.
Firmware update failed

C:\SWSetup\Dock SP96414\HPEliteT3DockFW\IntelT3Dock>

I saw that this problem came also up in the past looking 
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/ThunderBolt-3-Firmware-update-...

Has anyone an idea?

thx

 

 

Category:
1 REPLY 1

‎11-23-2021 10:47 AM

HP Recommended

Sorry I wrote the wrong SP. The correct one is SP96414 thx

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