Top buttons not working

[HPuser189247]

The top row of buttons on my keyboard stopped functioning. Keys like brightness - +, volume - + mute and airplane mode all stopped working, instead they all act as function keys even without pressing the "Fn" button.

[visruth]

Hi ,


Try enabling Action key in BIOS/UEFI:
http://support.hp.com/in-en/document/c02035108


Regards

Visruth

[HPuser189247]

They were already enabled. I tried disabling then re-enabling them but they still don't work

[visruth]

Hi,


Try restoring the system to previously known good point, when these keys were working as normal.

http://support.hp.com/in-en/document/c03327545


Regards

Visruth

[HPuser189247]

Are you sure there isn't another way? Do I really have to restore the system?

[visruth]

---

@HPuser189247 wrote:

Are you sure there isn't another way? Do I really have to restore the system?

System Restore is a way to undo system changes by using restore points to return your system files and settings to an earlier point in time without affecting personal files of users.

Tutorial