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‎02-23-2012 12:39 PM

HP Recommended

New HP 2000 Notebook PC.  Information provided in case anyone has a problem with tapping the touchpad to disable and enable it.  It is supposed to disable/enable upon two taps close together on the depression in upper left corner of touchpad. However, mine was working sometimes and sometimes not, fingers getting sore from hitting it over and over. Best thing is to call HP Support and they will remotely send new drivers which automatically install. Helps quite a bit.

Other option I like better is to go to Control Panel-Mouse-TouchPad. Click on TouchPad and beneath are two boxes, Enable and Disable. One click and it's done.

21 REPLIES 21

‎02-23-2012 05:49 PM

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You can also find the latest drivers for any system by going to this link and putting in  your product number.

I am an employee of Hewlett Packard.

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‎06-05-2013 11:13 AM

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Thanks good info

‎08-04-2013 07:57 PM

HP Recommended

Perhaps you were talking about an HP 2000 with Win 8 loaded.  I just bought a new HP 2000 with Win 7 loaded (which is the main reason I purchase it), and there is NO "Touch Pad" option to select under Control Panel/Mouse. 

‎09-12-2013 02:01 PM

HP Recommended

I have the HP 2000 notebook with Windows 8 and there is no enable disable for mouse pad...so what else can I do...I had the touch working fine but after it was somehow turned off I cannot get it back...when I tap twice  on the depression It does disable the mouse, but it doesn't ENABLE the touch system?  not a big deal, but I would like to understand why this is happening and I would like to use touch...???

‎11-24-2013 12:36 PM

HP Recommended

hey friens!

i have the same problem ,what complicating it is that  on mouse property window for windows7 there is no device setting tab,what can i do to fix it?

‎11-27-2013 04:52 PM - last edited on ‎04-27-2017 04:29 PM by Retired

HP Recommended

Hello Mukunzi. I understand you are experiencing issues with your touchpad on Windows 8. If you follow the troubleshooting steps in this HP document, the issue should be resolved: https://support.hp.com/us-en/document/c05336150 (Link Updated 04/27/2017)

 

Please respond when you complete the troubleshooting so I know the results. I will continue to assist you if necessary.

 

Mario

I worked on behalf of HP.

‎12-17-2013 06:17 AM

HP Recommended

Touch Pad Enable/Disable

‎12-17-2013 02:50 PM

HP Recommended

Hi banshidhar, I will be happy to assist you with your Touch Pad. What is the Model number of your Touch Pad?

 

Please respond at you convenience and I will be happy to help.

 

Thank you

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W a t e r b o y 71
I work on behalf of HP

‎12-21-2013 05:11 PM

HP Recommended
I have the same problem and I have an HP 2000 laptop
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