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- HP Community
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- Re: Touch pad scrolling not working in windows 7

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09-05-2011 12:24 PM
Daniel,
I'm sure the answer to our laptop touchscreen problem is out there in cyberspace. Most of us have search the entire net to find the answer to "touchscreen stop working after installing Win7". Therefore, can you "please" save us from any additional searching by listing "all the steps, 1, 2, 3, etc" in one message that will solve this problem. This information will help us get our HP Laptop working for what we paid for, "touchscreen".
Your previous answer does not solve this problem. I have uninstalled touchpad and installed the link you provided, and my touchscreen still does not scroll.
Thank you in advance for your help.
09-05-2011 12:32 PM
@Springs145
You are looking for help in wrong topic and board.
Please post about your problem here.
Ps.
I was sure that you've got problem with touchpad scrolling, because whole topic is about it.
For sure my answer was not related with your problem.
09-13-2011 01:00 PM
Hello.
I have a HP G62-a18SO that I installed Windows 7 on.
And lost all scrolling on the touchpad.
Also can't use the microphone.
I've installed the official sound driver from the HP website, together with the latest touchpad/keyboard drivers.
But nothing seems to work.
P/N: XC744EA#UUW
I also tried installing the alternative driver you posted, but I may have gotten the wrong version of it, since I just copied a link you sent regarding someones other computer 🙂
Thanks!
09-25-2011 07:55 AM
@Ludvig
Hi,
I suspect that you do not know that by default is enabled Two - Finger Scrolling. If you want to use only one finger for scrolling then check the link below:
How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.
09-25-2011 07:58 AM
i did the same thing he did and it actually made my touchpad not work properly it has a very delayed movement from when i i move it. i had the same problem with the mic and volume but i fix those problem but what i cant find is the touchpad strip scroll is still not working and i cant seems to find how to fix that problem..
but anyways i have an hp g60-235dx and i installed windows 7 profesional
p/n:NB042UA#ABA
thanks in advance. can someone please post how to fix this problem step by step.. im not really tech savy...
09-25-2011
08:03 AM
- last edited on
02-21-2017
03:10 PM
by
OscarFuentes
Hi,
Uninstall current driver for Synaptics TouchPad.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Download and install latest driver for it from here.
When you will do this restart system.
Note:
By default will be enabled Two - Finger Scrolling. If you want to use only one finger for scrolling then check the link below:
How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.
10-02-2011 08:08 AM
Hello,
I have a brand new pavilion g6 with Windows 7, same problem with the scrolling, only works sparadically.
I have already tried some of the drivers suggested but did not work. Can you give me a link for the right driver for my notebook. PN LY109UA
10-02-2011
04:43 PM
- last edited on
02-21-2017
03:14 PM
by
OscarFuentes
@wivee
Hi,
Uninstall current driver for Synaptics TouchPad and restart system.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Download and install latest driver for it from here.
When you will do this restart system again.
Note:
By default will be enabled Two - Finger Scrolling. If you want to use only one finger for scrolling then check the link below:
How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.
