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‎10-28-2010 09:19 PM

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Hi Daniel,

Great!

I made it by following your instructions. Thank you so much!

‎10-29-2010 03:33 AM

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You're welcome. 🙂

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‎11-15-2010 06:17 PM - edited ‎11-15-2010 06:17 PM

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Hi I was wondering if I could get the touchpad driver for my laptop and instructions on how to install it. My model is the DV4250ca. I am running windows 7 ultimate. Thank you

‎11-16-2010 03:56 PM - edited ‎11-16-2010 03:58 PM

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@Rydock

 

Hi,

You've got an old model so this may not be so easy task to do.

Please backup your system first before you will do anything. If anything will go wrong you will have option to return to previous state. To find out how you may do it please check this topic.

 

Please download and try to install below driver:

ALPS Touchpad Pointing Device here

 

When normal installation will fail, then try to run this driver in Compatibility Mode (Windows XP Service Pack 2 and Windows XP Service Pack 3).

 

Resources:

Make older programs run in this version of Windows

How to Run a Program in Compatibility Mode in Windows 7

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‎11-16-2010 04:29 PM

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Thanks Daniel. I installed it without the need for compatibility. After installed, I would get a "This program (apoint.exe) is known to have compatiility issues." I click "Run program" and the touch pad would work. I've tried setting apoint.exe and apntEx.exe to Win XP S3 compatibility mode, and I still get the message upon startup. Should I just tick the "Do not show this message" box?

 

In conclusion, the touchpad works perfectly, but I still get a compatibility issue dialog on startup.

‎11-16-2010 05:13 PM

HP Recommended

 

Rydock wrote:

Should I just tick the "Do not show this message" box?

In conclusion, the touchpad works perfectly, but I still get a compatibility issue dialog on startup.

Yes, you should do this.

 

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‎11-27-2010 04:37 AM

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Moved: https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/quot-mouse-not-detected-quot-alert-and-Windows-7/m-p/390067#U390067

Moved to new topic, Notebook Computers -> Operating systems and software

‎11-29-2010 12:58 PM

HP Recommended

I bought a hp g70 and it had vista on it.. then i got 7 ult. and installed it, and the scroll pad isnt working. Can you please let me know what driver to install? thanks.

‎11-29-2010 04:51 PM - last edited on ‎02-20-2017 04:37 PM by HP Administrator

HP Recommended

@blindboxx2334

 

Hi,
Please write your notebook product number (p/n). You'll find it at the bottom of the laptop on a sticker.

Resource:
How to Locate the Notebook product number (p/n)

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‎12-01-2010 10:24 AM

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i will do that when i get home later today from work. thanks!

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