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- HP Community
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- Notebooks Archive
- Touch pad scrolling not working in windows 7

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02-18-2011 03:43 PM
Hi, I've got a HP Pavilion dv41220us model and since I've installed the win7 the scroll pad on the right stopped working the other functions on the touchpad are working fine.
I started to install the ALPS driver you pointed below and my laptop gave me a message that I've already had the never version of that driver...
I checked my mouse settings it seems all right.
Any ideas more than appreciated:)
02-18-2011
04:55 PM
- last edited on
02-21-2017
10:43 AM
by
OscarFuentes
Hi,
Uninstall your current driver for ALPS TouchPad and reboot system.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Download and install latest driver from here and reboot again.
03-03-2011 07:36 AM
Hi,
Webcam question has been moved to the hardware board as requested :
http://h30434.www3.hp.com/t5/Notebook-Hardware/Webcam-is-not-working/m-p/533249#M56388
03-14-2011 08:51 AM
@Daniel_Potyrala wrote:...
Touchpad:
Uninstall Synaptics driver given by me it's not for Your model. (If You have other drivers for this device uninstall them too).
Resources:
Uninstall or change a program in Windows 7
Install this driver:
ALPS Touchpad ver 7.5.1711.118 A for Win7 here
...
Thank you so much!
03-17-2011
02:13 AM
- last edited on
02-21-2017
11:00 AM
by
OscarFuentes
Hi,
Please write your notebook product number (p/n). You'll find it at the bottom of the laptop on a sticker.
Resource:
How to Locate the Notebook product number (p/n)
03-19-2011
07:15 AM
- last edited on
03-19-2011
07:29 AM
by
SedonaF
Dear Sir,
I got the same problem. My scrolling not working after installing window 7.
I do not have a web cam software now and my fingure scan also not working. And Media Smart also....
I have Pavilion DV4-1216TU S/N - {Personal Information Removed} P/N - NU264PA#ACJ
PENTIUM INSIDE, 3 GB RAM, 320GB HD,
Please advise what to do........
03-19-2011 09:27 AM - edited 03-19-2011 09:28 AM
@SAHILK003
Hi,
First download and install Intel chipset driver from here and reboot system.
Next download and install ALPS touchpad driver from here and restart system.
Latest fingerprint sensor driver and fingerprint software you will fin in the link below:
DigitalPersona, Validity fingerprint and Windows 7
Latest version of MediaSmart Webcam you may download from here.
